Inside Sales Leader – Build & Scale a High-Impact Team

Galderma Prod Canada; Miami (FL); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer match

Paid time off

Annual incentive opportunities

Job summary

Galderma is seeking an Inside Sales Manager in Miami to lead and develop a team of Inside Sales Account Managers, driving outbound phone and digital sales to grow revenue and improve customer acquisition and retention.

You will oversee performance metrics, coach the team, and collaborate with marketing and operations to optimize processes and CRM usage, while ensuring alignment with budget and strategic goals.

Qualifications

• Bachelor's degree or equivalent years of directly related experience.
• 6-10 years of Inside Sales or related experience.
• 2+ years of experience leading/managing a team.
• Proven track record managing teams of five or more.
• Demonstrated experience coaching, training, leading, and developing teams.
• Skilled in goal‑setting, planning, communication, relationship building, and problem‑solving.
• Ability to manage multiple responsibilities and get others to buy in to specific goals and strategies in a fast paced, demanding environment.
• Self-reliant, highly organized with the ability to make solid business decisions.
• Proficient in Word, PowerPoint and Excel and CRM platforms.

Responsibilities

• Lead, manage, and mentor 9 ISAM team members, improving individual performance and ensuring achievement of team sales targets.
• Directly oversee day‑to‑day sales and strategic activities of designated ISAMs, driving revenue goals.
• Track KPIs, analyze sales metrics, and provide ongoing coaching and feedback for pipeline quality and performance.
• Oversee lead qualification, follow-up, and opportunity management to maintain a healthy sales funnel.
• Collaborate with marketing, sales leadership, and commercial operations to streamline processes and enhance customer experience.
• Optimize sales processes and CRM utilization to improve data accuracy and efficiency.
• Analyze expenditures to ensure budget adherence while maximizing return on sales activities.

Skills

Leadership

Coaching

Forecasting

KPI tracking

Sales strategy

Customer relationship

Problem solving

Education

Bachelor's degree or equivalent years of directly related experience

Tools

CRM platforms

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

Galderma is seeking an Inside Sales Manager in Miami to lead and develop a team of Inside Sales Account Managers, driving outbound phone and digital sales to grow revenue and improve customer acquisition and retention.

You will oversee performance metrics, coach the team, and collaborate with marketing and operations to optimize processes and CRM usage, while ensuring alignment with budget and strategic goals.