Inside Sales Manager

Galderma; Florida; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer match

Generous paid time off

Hybrid work schedules

Job summary

Galderma is seeking an Inside Sales Manager to lead a team of Inside Sales Account Managers (ISAMs) in Florida. The role focuses on coaching, pipeline development, and revenue growth through outbound and digital channels. You will forecast, manage performance, and collaborate across marketing and operations to optimize customer acquisition and retention.

You will report to the Sr. Director of Strategic Sales and Customer Experience, shaping a high-performance culture with strong analytics,

Qualifications

• Bachelor's degree or equivalent years of directly related experience.
• 6–10 years of Inside Sales or related experience.
• 2+ years of experience leading/managing a team.
• Proven track record managing teams of five or more.
• Demonstrated experience coaching, training, leading, and developing teams.
• Skilled in goal-setting, planning, communication, relationship building, and problem-solving.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Self-reliant, highly organized with the ability to make solid business decisions.
• Proficient in Word, PowerPoint and Excel and CRM platforms.

Responsibilities

• Lead, manage, and mentor 9 ISAM team members and drive achievement of team sales targets.
• Oversee day-to-day sales and strategic activities of designated ISAMs.
• Track KPIs, analyze sales metrics, and provide ongoing coaching to improve pipeline quality and performance.
• Oversee lead qualification, follow-up, and opportunity management to maintain a healthy funnel and accurate forecasts.
• Collaborate with marketing, sales leadership, and commercial operations to streamline processes and improve customer experience.
• Optimize sales processes and CRM usage to increase data accuracy and visibility into performance trends.

Skills

Team Leadership

Coaching

Goal setting

Planning

Communication

Relationship building

Problem solving

Multi-tasking

Decision making

CRM utilization

Education

Bachelor's degree

Tools

CRM platforms

Word

PowerPoint

Excel

Job description

The Inside Sales Manager leads and develops a team of Inside Sales Account Managers (ISAMs) to drive revenue growth through outbound phone and digital sales channels. This role is responsible for team performance, pipeline management, KPI oversight, forecasting accuracy, and cross-functional collaboration to optimize customer acquisition and retention reporting to the Sr. Director of Strategic Sales and Customer Experience, this leader ensures execution of sales strategy while building a high-performance, results-driven culture.

Key Responsibilities

• Team Leadership and Development (60%)
  • Lead, manage, and mentor 9 ISAM team members, improving individual performance, strengthening capabilities, and ensuring consistent achievement of team sales targets.
  • Directly oversee day‑to‑day sales and strategic activities of designated ISAMs, driving execution against revenue goals and ensuring alignment with organizational priorities.
• Track key performance indicators (KPIs), analyze sales metrics, and provide ongoing coaching and feedback, resulting in improved pipeline quality, stronger conversion rates and increased ISAM performance.
• Oversee lead qualification, follow-up, and opportunity management to maintain healthy sales funnel and deliver accurate sales forecasts that support strategic decision-making.
• Collaborate with marketing, sales leadership, and commercial operations to streamline processes, enhance customer experience and contribute to measurable sales growth.
• Optimize sales processes and CRM utilization to increase data accuracy, improve workflow efficiency and strengthen visibility into performance trends.
• Analyze and control expenditures to ensure adherence to budgetary requirements while maximizing return on sales activities and resource allocation.
  

Qualifications

• Bachelor's degree or equivalent years of directly related experience
• 6-10 years of Inside Sales or related experience
• 2+ years of experience leading/managing a team
• Proven track record managing teams of five or more
• Demonstrated experience coaching, training, leading, and developing teams
• Skilled in goal‑setting, planning, communication, relationship building, and problem‑solving.
• Ability to manage multiple responsibilities and get others to buy in to specific goals and strategies in a fast paced, demanding environment
• Self-reliant, highly organized with the ability to make solid business decisions
• Proficient in Word, PowerPoint and Excel and CRM platforms
  

Compensation

In addition to base salary, we provide an opportunity to participate in a competitive commission plan. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more.

Galderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.

Work Authorization

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.

What We Offer

At Galderma, you'll be part of a purpose-driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.