Inside Sales Manager: Build, Coach & Scale Inbound

Medium; Sofia (NM); Hybrid; USD 16,351 - 19,985; Full time

Job summary

Wing Assistant is seeking an Inside Sales Manager to own the follow-up and mid-funnel portion of our inbound sales engine, raising quality and consistency across the floor. You will lead, coach, implement processes, and ensure opportunities are managed with discipline and urgency.

This builder role includes a modern sales tech stack, revenue targets, and cross-functional collaboration, with a focus on channel partners, onboarding, and performance coaching.

Qualifications

• Requires 4+ years in inside sales, sales development, revenue operations or similar
• At least 2 years managing/coaching a sales team
• Proven experience improving follow-up, pipeline conversion, show rates, or sales-cycle performance
• Strong understanding of inbound sales funnels, lead management, and mid-funnel conversion
• Experience coaching sales reps on discovery, objection handling, urgency, and deal progression
• Ability to review sales calls, identify performance gaps, and provide actionable feedback
• Hands-on experience building sales sequences across email, chat, SMS, or other channels
• Strong CRM discipline and experience with HubSpot or Salesforce
• Comfortable using data to diagnose funnel problems, set targets, and manage performance
• Strong written and verbal English communication skills
• Willingness to work Pacific Time hours

Responsibilities

• Manage and develop the inbound follow-up team (SDRs and Sales Associates)
• Conduct regular 1:1s, coach performance, and hire as the team scales
• Own the pairing model between Sales Associates and Account Executives
• Establish cadence standards, ownership rules, and CRM hygiene expectations
• Oversee onboarding and ramp-up for new sales hires
• Design and test follow-up sequences across email and chat
• Use response and conversion metrics as primary scorecards
• Build and run reactivation campaigns for aged opportunities
• Coordinate channel partner leads and opportunities management
• Review calls and demos with a written sales scorecard
• Maintain monthly call-review coverage and coaching cadence
• Join live deals to support moving opportunities forward
• Own the sales knowledge base and ensure content accuracy
• Ensure compliance and accurate claims across channels

Skills

Inbound sales

Leadership

Coaching

CRM discipline

Data-driven

Pipeline management

Team leadership

Communication skills

Tools

HubSpot

Salesforce

Job description

Wing Assistant is seeking an Inside Sales Manager to own the follow-up and mid-funnel portion of our inbound sales engine, raising quality and consistency across the floor. You will lead, coach, implement processes, and ensure opportunities are managed with discipline and urgency.

This builder role includes a modern sales tech stack, revenue targets, and cross-functional collaboration, with a focus on channel partners, onboarding, and performance coaching.