High-Impact Inside Sales Manager

Wing Assistant; Idaho; On-site; USD 16,401 - 20,046; Full time

Job summary

Wing Assistant is seeking a hands-on Inside Sales Manager to own the follow-up and mid-funnel layer of our inbound sales engine. You will lead the team, improve systems, coach reps, and ensure opportunities are managed with discipline and urgency.

This builder-role comes with a modern tech stack, clear revenue targets, and the responsibility to raise standards across the sales org through coaching, process improvements, and careful use of data and tools.

Qualifications

• At least 4 years of experience in inside sales, sales development, revenue operations, or a similar commercial role.
• At least 2 years of experience managing or coaching a sales team.
• Proven experience improving follow-up, pipeline conversion, show rates, or sales-cycle performance.
• Strong understanding of inbound sales funnels, lead management, and mid-funnel conversion.
• Experience coaching sales representatives on discovery, objection handling, urgency, and deal progression.
• Ability to review sales calls, identify performance gaps, and provide clear, actionable feedback.
• Hands-on experience building sales sequences across email, chat, SMS, or other follow-up channels.
• Strong CRM discipline and experience with platforms such as HubSpot or Salesforce.

Responsibilities

• Manage and develop the inbound follow-up team, including SDRs and Sales Associates.
• Conduct regular 1:1s, coach performance, and hire as the team scales.
• Own the pairing model between Sales Associates and Account Executives.
• Establish cadence standards, ownership rules, and CRM hygiene expectations.
• Manage the Sales Trainer and own onboarding and ramp-up for all new sales hires.
• Design, write, and A/B test follow-up sequences across email and chat.
• Use reply rate, re-engagement rate, and conversion as primary scorecards.
• Build and manage the no-show recovery motion for cancellations and missed demos.
• Turn missed and cancelled demos into rebooked conversations.
• Build and run reactivation campaigns for aged and closed-lost opportunities.
• Reduce stage-to-stage drop-off across the funnel, beginning with the weakest-performing stage.
• Oversee channel partnerships leads and opportunities, establish ownership and reporting standards.

Skills

English communication

Coaching

Team leadership

Sales process design

Data-driven performance

Tools

HubSpot

Salesforce

Job description

Wing Assistant is seeking a hands-on Inside Sales Manager to own the follow-up and mid-funnel layer of our inbound sales engine. You will lead the team, improve systems, coach reps, and ensure opportunities are managed with discipline and urgency.

This builder-role comes with a modern tech stack, clear revenue targets, and the responsibility to raise standards across the sales org through coaching, process improvements, and careful use of data and tools.