Inside Sales Manager

My Utilities; Dallas (TX); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health insurance coverage

Paid time off

Structured onboarding and leadership support

Job summary

My Utilities in Dallas, TX is seeking a dynamic leader to build a high-performance inside sales team. In this full-time, in-office role, you'll coach and develop over 20 Customer Enrollment Specialists, driving key sales metrics and improving operational systems. With a base salary of $100k and bonus opportunities up to $40k+, we offer a robust support structure including health insurance and paid time off. The position demands strong leadership, strategic thinking, and operational excellence.

Qualifications

• 5+ years of leadership experience in inside sales or customer acquisition.
• Strong coaching ability on customer conversations and objection handling.
• Experience with operational systems improvement.

Responsibilities

• Lead and develop a team of 20+ Customer Enrollment Specialists.
• Drive performance improvements across sales metrics.
• Participate in hiring and shaping team's culture.

Skills

Coaching and developing people

Holding a high standard for execution

Communication skills

Analytical skills

Operational efficiency identification

Education

5+ years of leadership experience

Tools

CRM systems

Google Workspace

Gong or conversation intelligence tools

Job description

$100k Base | $120k-$140k+ OTE Depending on Performance | Full-Time | In-Office | Dallas, TX

Build a High-Performance Inside Sales Team

We're building a high-performance inside sales organization — and we're looking for a leader who can help scale it.

MyUtilities helps simplify one of life's most stressful moments: moving. Through our platform and partner network, customers request essential home services like electricity, internet, TV, and security before they move into a new home. Our team helps finalize those services and make the process seamless.

Our program is growing quickly. We already have strong lead flow, a growing team of Customer Enrollment Specialists, and meaningful operational scale. Now we're focused on building the next level of coaching consistency, operational discipline, and performance infrastructure.

What You'll Be Responsible For

Leading and Developing the Team

You’ll directly help lead a growing inside sales organization of 20+ Customer Enrollment Specialists. This role is heavily focused on: coaching, accountability, operational execution, and performance improvement.

You’ll spend significant time:

• coaching reps on conversion and communication
• improving daily execution
• reinforcing pipeline discipline
• reviewing calls and customer interactions
• and helping develop a strong team culture built around performance and trust

Driving Performance

You’ll help the team consistently improve key operational and sales metrics, including:

• conversion rate
• rep productivity
• speed-to-lead
• SLA compliance
• pipeline hygiene
• and cross-sell performance

This is not a "watch the dashboard" management role. We want someone who notices patterns, identifies breakdowns, and helps improve execution.

Helping Improve the Machine

Our program is still evolving, and we want leaders who can help build better structure. You’ll partner with leadership on:

• workflow improvements
• coaching processes
• reporting visibility
• operational consistency
• and overall sales floor effectiveness

We are looking for someone who likes working both "in" the business and "on" the business.

Hiringing & Team Development

You’ll participate in interviewing and hiring new Customer Enrollment Specialists and help shape what great performance looks like as the team grows.

What This Role Is

• A frontline leadership role with real operational ownership
• A coaching-heavy management position
• A chance to help shape and scale a growing inside sales operation
• A role for someone who enjoys improving systems and workflows
• A high-accountability environment with clear KPIs and expectations

Requirements

Who Thrives Here

You’ll likely do well in this role if you:

• naturally coach and develop people,
• hold a high standard for execution,
• care deeply about helping people improve,
• enjoy identifying operational inefficiencies,
• communicate clearly and directly,
• stay calm under steady daily activity,
• and know how to balance accountability with empathy

What We're Looking For

• 5+ years of leadership experience within inside sales, customer acquisition, contact center, or consumer sales environments
• Experience leading performance-focused teams with clear KPIs and operational accountability
• Strong coaching ability, especially around customer conversations, objection handling, and execution consistency
• Experience improving workflows, processes, or operational systems
• Strong reporting and analytical skills with the ability to draw actionable insights from performance data
• Comfortable using CRM systems, reporting tools, Google Workspace, and sales coaching platforms
• Experience with Gong or conversation intelligence tools is a plus
• Strong communication, organization, and follow-through
• Ability to operate effectively in a growing, evolving environment

Benefits

Work Environment

• Full-time, in-office role based in Dallas, TX
• Monday-Friday schedule, typically 9:00 AM - 6:00 PM

Compensation & Benefits

The compensation package includes:

• $100,000 base salary
• $20,000 - $40,000+ bonus opportunity based on results achievement

We also offer:

• Paid time off
• Paid holidays
• Health insurance coverage
• Structured onboarding and leadership support

If you enjoy building teams, improving systems, coaching performance, and helping scale a growing operation, we'd love to talk with you.