Inside Sales Leader: Grow Teams, Drive Revenue & Impact

Trace3; South Gate (CA); À distance; USD 130 000 - 150 000; Plein temps

Avantages offerts par ce poste

Healthcare plans

401(k) plan

529 College Savings Plan

Health Savings Account

Life Insurance

Long-Term Disability

Competitive compensation

Training & development

Office snacks and beverages

Collaborative culture

Work-life balance

Résumé du poste

Trace3, a leading IT services and consulting firm, seeks a Manager of Inside Sales to lead regional ISR teams and drive a total customer experience. You will coach, mentor, and collaborate across regions to design effective sales strategies and tools.

The ideal candidate has 8–10 years of sales leadership, strong KPI, CRM, forecasting skills, and a track record of revenue growth in technology or reseller environments. This full-time role offers competitive compensation and generous benefits.

Qualifications

• Bachelor's degree in business, supply chain, finance or technical field.
• 8–10 years leading inside/outside sales teams; tech or reseller experience preferred.
• Proven management experience and coaching/development skills.
• Experience creating sales vision, KPIs, CRM reporting and quotas.
• Ability to collaborate with client stakeholders and develop value propositions.
• Strong inside sales and business development track record.
• Strong communication skills across levels.
• Highly organized with time management in a fast-paced environment.
• Able to meet deadlines in an entrepreneurial setting.

Responsabilités

• Provide leadership, guidance, and coaching for all direct reports.
• Provide onboarding and training for new hires.
• Develop regional strategic plans with cross-functional teams.
• Ensure ISR expectations, SLAs, and escalation support are met.
• Provide and implement feedback to improve systems, processes, tools.
• Manage inside sales performance through KPIs and best practices.
• Report on sales activities, quotes, backlog, AR management.
• Refine strategies to improve margins or revenue.
• Uncover customer insights and trends in satisfaction.
• Suggest alternative products based on cost/specs.
• Process customer transactions (quotes, orders, returns).
• Monitor and approve sales credits, price adjustments, and allowances.
• Stay current on customer preferences and product portfolios.
• Perform other ISR duties as assigned.

Connaissances

Leadership

Inside sales leadership

Strategic planning

CRM proficiency

Sales forecasting

Stakeholder mgmt

Communication

Time management

Cross-functional collaboration

Formation

Bachelor’s degree in business/related

Outils

CRM (Salesforce)

ERP systems

Description du poste

Trace3, a leading IT services and consulting firm, seeks a Manager of Inside Sales to lead regional ISR teams and drive a total customer experience. You will coach, mentor, and collaborate across regions to design effective sales strategies and tools.

The ideal candidate has 8–10 years of sales leadership, strong KPI, CRM, forecasting skills, and a track record of revenue growth in technology or reseller environments. This full-time role offers competitive compensation and generous benefits.