Inside Sales Leader — Drive Revenue & Customer Experience

Rivian; Atlanta (GA); On-site; USD 65,000 - 81,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Life insurance

Medical insurance

Dental

Vision

Short-term disability

Long-term disability

401(k) Plan

Employee Stock Purchase Program

Job summary

Rivian is hiring an Assistant Manager of Inside Sales in Atlanta, GA. You will oversee inbound customer activities, daily operations, and drive accountability for team performance, ensuring targets are met while reflecting Rivian's brand culture. A customer-first mindset, sales drive, and flexible problem-solving are essential.

Responsibilities include leading the sales team, implementing efficient processes, and collaborating across functions to optimize customer experience and revenue growth.

Qualifications

• 4+ years of experience in customer service or sales.
• 1+ leadership experience in a call center environment.
• Strong leadership and team-building abilities.

Responsibilities

• Lead inside sales team to meet daily, weekly, monthly targets.
• Set and monitor KPIs to improve performance and revenue.
• Collaborate with cross-functional teams to align customer needs and inventory.

Skills

Customer service

Sales

Leadership

Analytical skills

Tools

CRM software

POS software

P&L management

Job description

Rivian is hiring an Assistant Manager of Inside Sales in Atlanta, GA. You will oversee inbound customer activities, daily operations, and drive accountability for team performance, ensuring targets are met while reflecting Rivian's brand culture. A customer-first mindset, sales drive, and flexible problem-solving are essential.

Responsibilities include leading the sales team, implementing efficient processes, and collaborating across functions to optimize customer experience and revenue growth.