Inside Sales Leader: Coaching, Analytics & Growth

White Cap Management LLC; Seattle (WA); Sur place; USD 83 000 - 133 000; Plein temps

Résumé du poste

White Cap Management LLC in Seattle, WA is seeking a Senior Inside Sales Manager to lead a 10-20+ person team and drive performance through staffing, coaching, and operational excellence.

You will ensure order accuracy, customer satisfaction, and margin governance while partnering across departments to optimize resources and leverage analytics for decision-making. This role requires strong leadership and sales strategy experience.

Qualifications

• Typically requires BS/BA in a related discipline.
• Generally 7+ years of experience in a related field.
• May require certification.
• Advanced degree may offset less experience in some disciplines.

Responsabilités

• Manages a team of 10-20+ inside sales associates to achieve performance goals.
• Owns staffing models and performance management processes to optimize resources.
• Drives sales initiatives and provides coaching to enhance associate effectiveness.
• Tracks overrides and special-order pricing to maintain margin governance.
• Develops associates in new trades, products, and geographies to expand capabilities.
• Ensures order accuracy, customer satisfaction, and compliance with operational standards.
• Partners across departments to align strategies and improve operational efficiency.
• Leverages analytics to monitor performance and guide decision-making.

Connaissances

Leadership

Team development

Sales strategies

Pricing governance

Operational controls

Analytics

Decision-making

Cross-functional collaboration

Formation

BS/BA in related discipline

Description du poste

White Cap Management LLC in Seattle, WA is seeking a Senior Inside Sales Manager to lead a 10-20+ person team and drive performance through staffing, coaching, and operational excellence.

You will ensure order accuracy, customer satisfaction, and margin governance while partnering across departments to optimize resources and leverage analytics for decision-making. This role requires strong leadership and sales strategy experience.