Inside Sales Lead: Drive Growth & Mentorship

Rexel USA, Inc.; Greeley (CO); Sur place; USD 40 000 - 50 000; Plein temps

Résumé du poste

Rexel USA, Inc. in Greeley, CO is seeking an Inside Sales Lead to drive proactive inside sales and marketing efforts. You will build relationships, process quotes and orders, and mentor Inside Sales Representatives while expanding our customer base.

The role requires 4+ years in customer service or sales in electrical distribution, a High School diploma, and proficiency with CRM/ERP and MS Office. You will use digital tools, handle complex issues, and support outside sales in a fast-paced,

Qualifications

• 4+ years of customer service, sales, or electrical distribution experience.
• High School or GED - Required
• Ability to handle complex issues and problems
• Comprehensive product and application knowledge essential
• Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
• Highly self-motivated
• Familiar with Microsoft Office as well as ERP systems and CRM
• Ability to work overtime as needed

Responsabilités

• Process telephone orders by quoting product prices, delivery specifications, and payment terms.
• Assist outside sales personnel by processing priority transactions.
• Help train and mentor Inside Sales Representatives.
• Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
• Prospect for new accounts within a specified geographical territory
• Manage a defined customer base and establish and maintain customer relationships.
• Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolves customer issues promptly using root-cause analysis
• Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle
• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends
• Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge
• Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
• May be required to perform other job functions within a branch when required including but not limited to counter sales, preparing and filling orders and/or receiving, stocking, staging, and shipping material, and maintaining branch equipment
• Other duties as assigned

Connaissances

Customer service

Sales

Electrical distribution experience

Problem-solving

Communication

Organization

Team mentorship

Formation

High School Diploma or GED

Outils

CRM

ERP systems

Microsoft Office

Description du poste

Rexel USA, Inc. in Greeley, CO is seeking an Inside Sales Lead to drive proactive inside sales and marketing efforts. You will build relationships, process quotes and orders, and mentor Inside Sales Representatives while expanding our customer base.

The role requires 4+ years in customer service or sales in electrical distribution, a High School diploma, and proficiency with CRM/ERP and MS Office. You will use digital tools, handle complex issues, and support outside sales in a fast-paced,