Inside Sales & Key Accounts Specialist | Fast-Paced B2B

HC Forklift America Corp; Rock Hill (SC); Vor Ort; USD 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid Time Off (PTO)

Paid Holidays

Employee Assistance Program (EAP)

Zusammenfassung

HC Forklift America Corp is seeking an Inside Sales & Key Account Associate in Rock Hill, SC. You will be the primary contact for assigned key accounts, handle orders, quotes, and ensure timely delivery while supporting e-commerce sales.

The ideal candidate has strong communication skills, customer focus, and the ability to thrive in a fast-paced inside-sales environment. Prior experience in material handling or related industries is preferred.

Qualifikationen

• This role requires experience in inside sales, customer service, order management or account management.
• Communication skills and ability to liaise between customers and internal teams are essential.
• Experience with online/e-commerce sales channels is a plus.

Aufgaben

• Maintain clear communication between HCFA and assigned key account customers.
• Manage day-to-day needs of key accounts and ensure customer satisfaction.
• Process and manage customer orders from request through delivery.
• Monitor order status and coordinate with internal teams for accurate fulfillment.
• Address concerns related to order status, delivery, pricing, and billing.
• Coordinate with sales, operations, logistics, and accounting to meet requirements.
• Assist customers with purchase requests and quotes; convert inquiries to sales.
• Prepare accurate quotes by verifying specs, quantities, pricing, and terms.
• Follow up on quotes and open orders to support sales retention.
• Support e-commerce activities by answering inquiries and processing orders.

Kenntnisse

Inside sales

Customer service

Order management

Account management

Ausbildung

High school diploma or GED

Associate or Bachelor's degree (preferred)

Tools

Salesforce

ERP systems (SAP)

Jobbeschreibung

HC Forklift America Corp is seeking an Inside Sales & Key Account Associate in Rock Hill, SC. You will be the primary contact for assigned key accounts, handle orders, quotes, and ensure timely delivery while supporting e-commerce sales.

The ideal candidate has strong communication skills, customer focus, and the ability to thrive in a fast-paced inside-sales environment. Prior experience in material handling or related industries is preferred.