Inside Sales (Family Service Advisor)

Alba Ministries; Southfield (MI); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Base salary $50,000

Uncapped commission

Bonus opportunities

Benefits package

Retirement benefits

Paid time off

Job summary

Archdiocese of Detroit Catholic Cemeteries in Southfield, MI is seeking a Family Service Advisor to guide grieving families through the Order of Christian Funerals with compassion and options at every step.

This role blends faith-based service with consultative sales, featuring a base salary of $50,000 plus uncapped commission and bonus opportunities, plus full benefits and retirement plans. Join a mission-driven team serving families across the diocese.

Qualifications

• 2-4 years working in a sales environment with face-to-face customer contact.
• Interest in working in a Catholic environment. This is about calling, not checkboxes.
• Excellent interpersonal and communication skills, displaying compassionate care.

Responsibilities

• Guide families through the Order of Christian Funerals with consultation and options.
• Own your path with autonomy, supported by a team.
• Be present across the full arc of a family’s journey, from arrangements to committals to parish outreach.

Skills

Face-to-face sales

Interpersonal skills

Bilingual Spanish

Computer literacy

Time management

Job description

Archdiocese of Detroit Catholic Cemeteries
Location: Holy Sepulchre Cemetery
25800 W 10 Mile Road, Southfield MI 48033

Do you want your sales skills to serve something bigger than a quota?
Tired of dog-eat-dog sales floors, tricks, and manufactured urgency?
Ready for work that is more than a job, and more like a calling?

In the Family Service Advisor role you will…

• Live your faith, not just clock in. Join an organization built onCatholic values, where you’re seen as a missionary disciple — someone placed at the threshold where human grief meets divine mercy.
• Guide families, don’t just sell to them. Through consultative, relationship-driven conversations, you’ll walk families through the Order of Christian Funerals and their options — accompaniment first, arrangement second.
• Own your success. You’re never doing it alone. Work autonomously and build your own path forward, backed by a teamthat forms and sustains you along the way.
• No two days the same, because no two family experiences are the same. From arrangement meetings to committals to parish outreach, you’ll be present across the full arc of a family’s journey, in a dynamic, fast-paced role.
  Compensation and Benefits
• Base salary of$50,000
• Uncapped commission
• Additional bonus opportunities
  • Top performers can earn over $100,000!
• Full benefits package through the Archdiocese of Detroit
• Retirement benefits
• Paid time off
• Get to know us…
  CFCS partners with Dioceses across the U.S. in the operation of their cemeteries. We are founded in faith and provide a vibrant community for employees and families we serve. We’ve been doing this for 20+ years and have developed tools to help each person grow in their role, in the industry, and in service to families.
  The work we do is founded in our Core Values–Share the Journey, Serve with Care, and Make It Happen
  www.cfcsmission.org
  https://www.ncregister.com/blog/finding-solace-in-a-cemetery

We’re looking for someone with…

• 2-4 years working in a sales environment having face-to-face contact with the customer
• Interest in working in a Catholic environment. This is about calling, not checkboxes. All faiths and backgrounds welcome — what we need is a heart that’s genuinely drawn to this mission.
• Excellent interpersonal and communication skills, displaying compassionate care, both in person and on the telephone
• Strong organizationand excellent time management skills
• Bilingual Spanish language skills (verbal, and written)
• Proficient computers, software, and technology aptitude
• Valid Driver’s License