Bilingual (English/Spanish) Inside Sales - Family Service Advisor

Catholic Funeral & Cemetery Services; Brownstown Charter Township (MI); In loco; USD 45.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full benefits package through Archdioc

Retirement benefits

Paid time off

Descrizione del lavoro

Catholic Funeral & Cemetery Services is seeking a Family Service Advisor in Michigan. You will guide families through funeral options with a compassionate, consultative approach, handling arrangements, committals, and parish outreach.

This role emphasizes faith-based service and relationship-building in a fast-paced environment. Qualifications include 2-4 years sales experience with face-to-face client contact, fluency in Spanish, strong communication and time management, and a valid driver’s

Competenze

• 2-4 years working in a sales environment with face-to-face customer contact.
• Interest in working in a Catholic environment; all faiths welcome.
• Excellent interpersonal and communication skills with compassionate care.
• Strong organization and time management skills.
• Bilingual in Spanish (verbal and written).
• Proficient computers and software aptitude.
• Valid Driver's License.

Mansioni

• Guide families through the Order of Christian Funerals and options with a consultative approach.
• Own the full arc of a family's journey from arrangement meetings to committals and parish outreach.
• Work autonomously with a supportive team.

Conoscenze

Face-to-face sales

Interpersonal communication

Spanish bilingual

Time management

Computer skills

Strumenti

CRM software

MS Office

Descrizione del lavoro

Archdiocese of Detroit Catholic Cemeteries
Location: Our Lady of Hope Cemetery

18303 Allen Road, Brownstown MI 48193

Do you want your sales skills to serve something bigger than a quota?

Tired of dog-eat-dog sales floors, tricks, and manufactured urgency?

Ready for work that is more than a job, and more like a calling?

In the Family Service Advisor role you will…

• Live your faith, not just clock in. Join an organization built on Catholic values, where you're seen as a missionary disciple — someone placed at the threshold where human grief meets divine mercy.
• Guide families, don't just sell to them. Through consultative, relationship-driven conversations, you'll walk families through the Order of Christian Funerals and their options — accompaniment first, arrangement second.
• Own your success. You're never doing it alone. Work autonomously and build your own path forward, backed by a team that forms and sustains you along the way.
• No two days the same, because no two family experiences are the same. From arrangement meetings to committals to parish outreach, you'll be present across the full arc of a family's journey, in a dynamic, fast-paced role.

Compensation and Benefits…

• Base salary of $50,000
• Uncapped commission
• Additional bonus opportunities
  • Top performers can earn over $100,000
• Full benefits package through the Archdiocese of Detroit
• Retirement benefits
• Paid time off

Get to know us…

CFCS partners with Dioceses across the U.S. in the operation of their cemeteries. We are founded in faith and provide a vibrant community for employees and families we serve. We’ve been doing this for 20+ years and have developed tools to help each person grow in their role, in the industry, and in service to families.

The work we do is founded in our Core Values–Share the Journey, Serve with Care, and Make It Happen

www.cfcsmission.org

https://www.ncregister.com/blog/finding-solace-in-a-cemetery

Think that you’re a good fit? We’re looking for someone with…

• 2-4 years working in a sales environment having face-to-face contact with the customer
• Interest in working in a Catholic environment. This is about calling, not checkboxes. All faiths and backgrounds welcome — what we need is a heart that's genuinely drawn to this mission.
• Excellent interpersonal and communication skills, displaying compassionate care, both in person and on the telephone
• Strong organizationand excellent time management skills
• Bilingual Spanish language skills (verbal, and written)
• Proficient computers, software, and technology aptitude
• Bilingual in Spanish
• Valid Driver's License