Inside Sales Executive

Kzen Tech; San Francisco, Northern (CA, KY); Hybrid; USD 60,000 - 110,000; Full time

Job summary

Kzen Tech is seeking an Inside Sales Executive to generate opportunities, build customer relationships, and close deals remotely. This role focuses on identifying needs, presenting solutions, and consistently meeting sales targets without field visits.

The ideal candidate will manage leads from campaigns, conduct remote presentations, and coordinate with marketing and support to ensure customer satisfaction. A strong communication and negotiation skillset is essential.

Qualifications

• Bachelor’s degree in Business, Marketing, Sales, or related field preferred.
• Proven experience in inside sales, telemarketing, or customer service.
• Excellent verbal and written communication skills.
• Strong negotiation and persuasion abilities.
• Proficiency in CRM software and Microsoft Office.
• Ability to work independently and as part of a team.
• Strong problem-solving and customer relationship management skills.
• Goal-oriented with a focus on achieving sales targets.

Responsibilities

• Identify and contact potential customers through calls, emails, and social media.
• Generate and qualify leads from marketing campaigns and databases.
• Understand customer requirements and recommend suitable products or services.
• Conduct product presentations and demonstrations remotely.
• Follow up with prospects and maintain regular communication.
• Negotiate pricing and close sales deals.
• Maintain accurate customer records in CRM systems.
• Achieve monthly, quarterly, and annual sales targets.
• Coordinate with marketing and customer support teams to enhance customer satisfaction.
• Prepare sales reports and provide market feedback to management.

Skills

Verbal communication

Written communication

Negotiation

CRM proficiency

Teamwork

Independence

Problem solving

Sales targets

Education

Bachelor’s degree in Business/Marketing/Sales

Tools

CRM software

Microsoft Office

Job description

Job Summary: An Inside Sales Executive is responsible for generating sales opportunities, building customer relationships, and closing deals through phone calls, emails, online meetings, and other remote communication channels. The role focuses on identifying customer needs, presenting products or services, and achieving sales targets without field visits.

Key Responsibilities

• Identify and contact potential customers through calls, emails, and social media.
• Generate and qualify leads from marketing campaigns and databases.
• Understand customer requirements and recommend suitable products or services.
• Conduct product presentations and demonstrations remotely.
• Follow up with prospects and maintain regular communication.
• Negotiate pricing and close sales deals.
• Maintain accurate customer records in CRM systems.
• Achieve monthly, quarterly, and annual sales targets.
• Coordinate with marketing and customer support teams to enhance customer satisfaction.
• Prepare sales reports and provide market feedback to management.

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, Sales, or a related field (preferred).
• Proven experience in inside sales, telemarketing, or customer service.
• Excellent verbal and written communication skills.
• Strong negotiation and persuasion abilities.
• Proficiency in CRM software and Microsoft Office.
• Ability to work independently and as part of a team.
• Strong problem-solving and customer relationship management skills.
• Goal-oriented with a focus on achieving sales targets.

Key Performance Indicators (KPIs)

• Number of leads generated and qualified.
• Conversion rate from leads to customers.
• Revenue generated.
• Number of calls, emails, and meetings conducted.