Inside Sales Engineer

Standard Bots; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

Life insurance & disability insurance

401(k)

Employee stock options

Job summary

Standard Bots is seeking an Inside Sales Specialist to be the first technical contact for prospects. You will qualify inbound leads, capture detailed discovery notes, and guide early buying steps. You will work with sales, marketing, and solutions engineering to route leads effectively and support the mission to bolster U.S.

manufacturing automation. Responsibilities include conducting discovery calls, maintaining CRM notes, and enabling smooth handoffs to regional sales managers or applications

Qualifications

• Qualify inbound leads using predefined criteria and capture detailed discovery notes.
• Maintain thorough CRM records and route leads to the right team members.
• Collaborate cross-functionally with sales, marketing, and solutions engineering.

Responsibilities

• Qualify inbound leads and conduct discovery calls to assess feasibility and goals.
• Maintain detailed CRM notes on outcomes, qualification, and follow-ups.
• Route qualified leads to Regional Sales Manager or Applications Engineer.
• Provide technical Q&A support and help teammates with collateral and templates.
• Own response time SLAs and analyze funnel patterns for improvements.

Skills

Lead qualification

Discovery calls

CRM proficiency

Cross-functional collaboration

Communication skills

Note-taking

Pipeline management

Time management

Tools

HubSpot

Salesforce

Job description

• As an Inside Sales Specialist, you’ll be the first technical point of contact for prospective customers. You’ll be responsible for qualifying inbound leads, capturing detailed discovery notes, and guiding prospects through the early stages of the buying journey
• You’ll work cross-functionally with sales, marketing, and solutions engineering to help route leads to the right channels and support our mission to bolster U.S. manufacturing automation
• Respond promptly and professionally to all inbound sales inquiries from web, email, other channels
• Qualify inbound leads using pre-defined criteria (e.g. use case Lit, budget, authority, need, timeline)
• Conduct discovery calls to assess technical feasibility and customer goals
• Maintain detailed notes in the CRM, including call outcomes, qualification status, and follow-ups
• Route qualified leads to the appropriate Regional Sales Manager, Applications Engineer , or otherwise
• Support initial technical Q&A, helping customers understand robot capabilities, system requirements, and deployment Lit
• Collaborate with marketing to provide feedback on lead quality and messaging gaps
• Assist in the creation and maintenance of technical sales collateral (e.g., feature sheets, configuration templates, FAQs)
• Maintain ownership of response time SLAs for lead follow-up
• Analyze patterns in incoming leads and identify trends or gaps in sales funnel performance
• Engage in light demo walkthroughs or introductory presentations for early-stage prospects
• Support lead handoff process into the sales pipeline and help reduce friction in early- stage conversion
• Stay up-to-date on Standard Bots product capabilities, hardware/software integrations, and common deployment scenarios
• Champion a great first impression of Standard Bots with curiosity, empathy, and a solution-oriented mindset

Benefits

• Paid time off
• Medical/dental/vision insurance
• Life insurance & disability insurance
• 401(k)
• Employee stock options

Proficiency with CRM systems (e.g., HubSpot, Salesforce) and lead routing workflows Experience working in industrial automation, robotics, hardware, or manufacturing is highly preferred Strong verbal and written communication skills — you know how to tailor technical messaging for a non-technical or technical audience Detail-oriented with excellent note taking and documentation habits Strong ability to work independently while collaborating closely across departments A natural curiosity about how machines work and how automation can improve customer operations 2–4 years in inside sales, pre-sales engineering, or technical support in a fast-paced, B2B environment Experience supporting or selling complex hardware/software systems is a plus Comfortable handling multiple simultaneous inbound requests and prioritizing follow- ups Exposure to robotic systems, PLCs, or industrial control software Familiarity with remote demos, CAD diagrams, or layout visualization tools Technical aptitude with the ability to troubleshoot at a conceptual level Experience working with channel partners, distributors, or systems integrators