Inside Sales & Customer Support Specialist

Sun Technologies; Sharon Hill, Northern (Delaware County, KY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance ACA compliance

401(k)

Sick leave as per laws

Job summary

Sun Technologies is seeking Inside Sales/Customer Service Representatives to handle inquiries, quotes, and orders. You will source products, negotiate prices, and proactively promote company offerings while coordinating with customers and suppliers to ensure accurate orders.

The role requires strong communication, organization, and MS Office skills, with knowledge of supply chain systems; a High School Diploma or GED is required. This is a contract position with potential extension.

Qualifications

• Good customer service and communication skills.
• Reliable, organized, detailed and focused.
• Industry and sales experience? Moderate computer skills, including communicating internally and externally via email.
• Work experience in Microsoft Office; proficiency in Excel.
• Ability to multi-task and manage time well.
• Knowledge of supply chain systems.
• Knowledge of industrial products helpful.
• High School Diploma or GED.

Responsibilities

• Respond to customer inquiries, provide quotes and take customer orders.
• Order and source products.
• Negotiate sale and purchase prices.
• Proactively generate sales and promote Company products.
• Expedite backorders.
• Assist with pulling inventory and preparing shipments.
• Assist with customer returns.
• Interact with customers and suppliers to obtain and fill orders correctly.
• Troubleshoot customer concerns.

Skills

Customer service

Communication

Time management

Microsoft Office

Excel

Organizational skills

Industry experience

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Job description

Sun Technologies is seeking Inside Sales/Customer Service Representatives to handle inquiries, quotes, and orders. You will source products, negotiate prices, and proactively promote company offerings while coordinating with customers and suppliers to ensure accurate orders.

The role requires strong communication, organization, and MS Office skills, with knowledge of supply chain systems; a High School Diploma or GED is required. This is a contract position with potential extension.