Customer Service Representatives (Inside Sales)

Sun Technologies; Sharon Hill, Northern (Delaware County, KY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance ACA compliance

401(k)

Sick leave as per laws

Job summary

Sun Technologies is seeking Inside Sales/Customer Service Representatives to handle inquiries, quotes, and orders. You will source products, negotiate prices, and proactively promote company offerings while coordinating with customers and suppliers to ensure accurate orders.

The role requires strong communication, organization, and MS Office skills, with knowledge of supply chain systems; a High School Diploma or GED is required. This is a contract position with potential extension.

Qualifications

• Good customer service and communication skills.
• Reliable, organized, detailed and focused.
• Industry and sales experience? Moderate computer skills, including communicating internally and externally via email.
• Work experience in Microsoft Office; proficiency in Excel.
• Ability to multi-task and manage time well.
• Knowledge of supply chain systems.
• Knowledge of industrial products helpful.
• High School Diploma or GED.

Responsibilities

• Respond to customer inquiries, provide quotes and take customer orders.
• Order and source products.
• Negotiate sale and purchase prices.
• Proactively generate sales and promote Company products.
• Expedite backorders.
• Assist with pulling inventory and preparing shipments.
• Assist with customer returns.
• Interact with customers and suppliers to obtain and fill orders correctly.
• Troubleshoot customer concerns.

Skills

Customer service

Communication

Time management

Microsoft Office

Excel

Organizational skills

Industry experience

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Job description

Required Skills

Location

Duration

: Expected 03 month contract with possible extension or hire

Job Description

Pay Rate: $20/hr the pay rate may differ depending on your skills, education, experience, and other qualifications.

Featured Benefits:

• Medical Insurance in compliance with the ACA
• 401(k)
• Sick leave in compliance with applicable state, federal, and local laws

Job Description

Salespeople provide the highest levels of technical support in the industry. Our Customer Service Representatives (Inside Sales) professionally represent the Company to our Customers with the knowledge and skills to provide them the product or service they need.

QUALIFICATIONS:

• Good customer service and communication skills
• Reliable, organized, detailed and focused
• Industry and sales experienced? Moderate computer skills, including communicating internally and externally via email
• Work experience in Microsoft Office; proficiency in Excel
• Ability to multi-task and manage time well
• Knowledge of supply chain systems
• Knowledge of industrial products helpful
• High School Diploma or GED

RESPONSIBILITIES:

• Respond to customer inquiries, provide quotes and take customer orders
• Order and source products
• Negotiate sale and purchase prices
• Proactively generate sales and promote Company products
• Expedite backorders
• Assist with pulling inventory and preparing shipments
• Assist with customer returns
• Interact with customers and suppliers to obtain and fill orders correctly
• Troubleshoot customer concerns.

COMPETENCIES:

• Microsoft Word, Microsoft Excel, Microsoft Outlook, Achievement Orientation; Persuasiveness; Initiative; Interpersonal Skills; Time Management; Planning and Organizing Skills; Judgment