Industrial Inside Sales & Customer Service Specialist

Sunsrce; Houston (TX); On-site; USD 52,000 - 75,000; Full time

Job summary

Sunsrce is seeking an Industrial Inside Sales/Customer Service Representative to sell industrial hose and gasket products to business and industrial establishments by phone and the Internet. You will maintain accounts, enter orders and quotes, and work with account managers to ensure timely delivery and accurate records.

The role requires 4+ years of related experience or a Bachelor's degree, and proficiency with Microsoft Office in a fast-paced environment.

Qualifications

• 4+ years related experience or a Bachelor's degree in a four-year college.
• Fast-paced, high-volume environment experience with MS Office tools such as Word and Excel.
• Knowledge of industrial hose and gasket industry preferred.

Responsibilities

• Sell industrial hose and gasket products and maintain customer accounts.
• Take orders on the phone and over the internet.
• Enter orders and product quotes into the computer system.
• Emphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtained.
• Estimate delivery dates based on knowledge of production and delivery schedules and inventory.
• Prepares reports of business transactions in company database.
• Works with account managers to keep account activities up to date.
• Investigates and resolves customer problems with deliveries.

Skills

Inside sales

Account management

Customer service

Sales

Education

Bachelor's degree (B.A.) from a four-year college or university

Tools

Microsoft Office

Job description

Sunsrce is seeking an Industrial Inside Sales/Customer Service Representative to sell industrial hose and gasket products to business and industrial establishments by phone and the Internet. You will maintain accounts, enter orders and quotes, and work with account managers to ensure timely delivery and accurate records.

The role requires 4+ years of related experience or a Bachelor's degree, and proficiency with Microsoft Office in a fast-paced environment.