Inside Sales & Customer Support Specialist

Mutual Materials; Portland (OR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401k retirement plan

Paid time off

Paid holidays

Life insurance

EAP

Job summary

Mutual Materials is seeking an Inside Sales Support Specialist to back our customer care operations, house accounts sales, and outside sales team from our Portland, OR branch. This full-time, onsite role focuses on customer service, order coordination, pricing, availability, and timely fulfillment while maintaining strong relationships with contractors, dealers, and customers.

You’ll work closely with Outside Sales Representatives, branch operations, dispatch, and logistics to keep orders moving

Qualifications

• 1–3 years of experience in customer service, inside sales, retail, hospitality, or sales support preferred.

Responsibilities

• Serve as a primary point of contact for customer calls, emails, and inquiries.
• Assist customers with product information, pricing, availability, delivery scheduling, and order status updates.
• Develop and maintain relationships with assigned house accounts to grow and improve sales.
• Support Outside Sales Representatives with quotes, follow-up, customer communication, and administrative support.

Skills

Customer service

Inside sales

Relationship-building

Communication

Tools

Microsoft Office

CRM systems

Order entry software

Job description

Mutual Materials is seeking an Inside Sales Support Specialist to back our customer care operations, house accounts sales, and outside sales team from our Portland, OR branch. This full-time, onsite role focuses on customer service, order coordination, pricing, availability, and timely fulfillment while maintaining strong relationships with contractors, dealers, and customers.

You’ll work closely with Outside Sales Representatives, branch operations, dispatch, and logistics to keep orders moving