Inside Sales & Customer Solutions Coordinator

Monroe Group/ Monroe Truck Equipment; De Pere (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401K with Company Match

Health, Vision & Dental Insurance

Life & Disability Insurance

Flexible Spending Account

Paid Time Off (PTO) Program

Paid Holidays

PPE reimbursement

Job summary

MONROE TRUCK EQUIPMENT in De Pere, WI is seeking an Inside Sales Coordinator to support the sales process from quoting to parts orders and delivery, ensuring an exceptional customer experience.

The role partners with Outside Sales to prepare quotes, process jobs in the system, and assist customers with parts, warranties, and service needs. Associate degree preferred with 6+ months experience.

Qualifications

• Associates degree preferred with 6+ months of experience or training.
• Ability to present information to managers, clients, and the public.
• Ability to calculate discounts, interest, commissions, proportions, and percentages.

Responsibilities

• Respond to customer calls, emails and inquiries for parts and follow-up as needed.
• Troubleshoot customer needs by description and reference parts manuals to provide solutions.
• Support all product lines including snowplows, snow & ice, truck equipment, accessories, and commercial upfit work.
• Work with Outside Sales Team to prepare quotes and process jobs into system for build.

Job description

MONROE TRUCK EQUIPMENT in De Pere, WI is seeking an Inside Sales Coordinator to support the sales process from quoting to parts orders and delivery, ensuring an exceptional customer experience.

The role partners with Outside Sales to prepare quotes, process jobs in the system, and assist customers with parts, warranties, and service needs. Associate degree preferred with 6+ months experience.