Inside Sales and Customer Success Coordinator

Aebi Schmidt USA; De Pere (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401K match

Health insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

FSA

PTO

Holidays

PPE reimbursement

Job summary

MONROE TRUCK EQUIPMENT, an Aebi Schmidt brand located in DePere Wisconsin, is seeking an Inside Sales Coordinator to support the full sales process from quotes to fulfillment and delivery. The role focuses on ensuring an excellent customer experience across product lines including snowplows and upfits.

The ideal candidate has an associate degree and at least 6 months of related experience, strong communication skills, and proficiency with common office software.

Qualifications

• Associate degree (preferred) plus 6+ months of experience and/or training or an equivalent combination.
• Ability to present information clearly to groups of managers, clients and the public.
• Ability to calculate discounts, interest, commissions, proportions and percentages.
• Word processing, email, order processing, inventory, manufacturing and database software knowledge.

Responsibilities

• Respond to customer calls, emails and inquiries for parts and follow-up as needed.
• Troubleshoot customer needs using descriptions and parts manuals to provide solutions.
• Support all product lines and work with Outside Sales to prepare quotes and process jobs into the system.

Skills

Communication

Numerical ability

Office software

Education

Associate degree

Tools

Word processing

Email

Order processing

Inventory software

Manufacturing software

Database software

Job description

MONROE TRUCK EQUIPMENT, an Aebi Schmidt brand located in DePere Wisconsin, is seeking an Inside Sales Coordinator to support the full sales process from quotes to fulfillment and delivery. The role focuses on ensuring an excellent customer experience across product lines including snowplows and upfits.

The ideal candidate has an associate degree and at least 6 months of related experience, strong communication skills, and proficiency with common office software.