Inside Sales / Customer Service Representative

Molly Maid; Flint (MI); On-site; USD 48,712,000 - 57,308,000; Full time

Benefits offered by this job

Paid training

Full-time schedule

2 weeks PTO

6 holidays

Bonus opportunities

Medical insurance

Job summary

Molly Maid is hiring an Inside Sales Representative / Customer Service Representative to join our in-office team. You’ll be the friendly voice of our company—helping customers, booking appointments, and making someone’s day a little easier.

If you love helping people, staying organized, and thriving in a fast-paced environment, you’ll fit right in. This full-time role offers paid training, a stable schedule, and opportunities for growth within a team-focused culture.

Qualifications

• Authorized to work in the U.S.
• Pass a background check
• Available Monday-Friday, 7:30 AM-5:00 PM
• Valid driver’s license with a clean record
• At least 1 year of office experience

Responsibilities

• Answer calls, schedule appointments, and support customers with a smile
• Build strong relationships and create great customer experiences
• Communicate clearly via phone, email, and other channels
• Solve problems and ensure every customer feels taken care of
• Be a positive, team-oriented presence in the office

Skills

Customer service

Phone support

Appointment scheduling

Communication

Multitasking

Team collaboration

Tools

Microsoft Office

Job description

Looking for a career- not just a job?

Want your nights and weekends back? You're in the right place!

We're hiring an Inside Sales Representative / Customer Service Representative to join our in-office team. You'll be the friendly voice of our company- helping customers, booking appointments, and making someone's day a little easier.

If you love helping people, staying organized, and working in a fast-paced environment, you'll fit right in.

Why You'll Love It Here

• No nights. No weekends. No holidays.
• Paid training on our proven systems
• Consistent, full-time schedule
• A fun, team-focused culture (we celebrate wins!)
• Ongoing learning and growth opportunities
• Comfortable, branded apparel
• Clear paths for advancement-we promote from within

Pay & Benefits

• $17-$20/hour (based on experience)
• Up to 2 weeks paid time off
• Up to 6 paid holidays
• Bonus and incentive opportunities
• Medical insurance available

What You'll Do

• Answer calls, schedule appointments, and support customers with a smile
• Build strong relationships and create great customer experiences
• Communicate clearly via phone, email, and other channels
• Solve problems and ensure every customer feels taken care of
• Be a positive, team-oriented presence in the office

You'll Be a Great Fit If You:

• Enjoy talking with customers and building connections
• Stay organized and thrive in a fast-paced setting
• Are detail-oriented and great at multitasking
• Communicate clearly and professionally
• Are comfortable using computers (Microsoft Office, etc.)
• Work well with a team and bring a positive attitude

Requirements

• Authorized to work in the U.S.
• Able to pass a background check
• Available Monday-Friday, 7:30 AM-5:00 PM
• Valid driver's license with a clean record
• At least 1 year of office experience