Inside Sales & Customer Service Rep – Signage

FASTSIGNS Parker/Castle Rock; Cleveland (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Job summary

FASTSIGNS Parker/Castle Rock in Cleveland is seeking a Customer Service representative to be the first point of contact for customers, handling inquiries in person, by phone, and via email, and helping convert inquiries into orders within our signage center.

You will receive full training, have opportunities to grow toward management, and work standard hours Monday through Friday with a schedule of 8:30 AM–5:00 PM.

Qualifications

• Experience in customer service or call center desirable.
• Strong communication and interpersonal skills.
• Ability to translate customer needs into solutions.

Responsibilities

• Serve as initial contact with current and prospective customers.
• Answer inquiries via email, phone, in person.
• Help customers understand and plan signage solutions.
• Process orders and collaborate with production in Cleveland.

Skills

Customer Service

Communication

Problem Solving

Sales Skills

Job description

FASTSIGNS Parker/Castle Rock in Cleveland is seeking a Customer Service representative to be the first point of contact for customers, handling inquiries in person, by phone, and via email, and helping convert inquiries into orders within our signage center.

You will receive full training, have opportunities to grow toward management, and work standard hours Monday through Friday with a schedule of 8:30 AM–5:00 PM.