Inside Sales & Customer Service Coordinator Relocation Covered

Pacific Advisory Service; Lexington (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

Pacific Advisory Service in Lexington, KY seeks a Customer Service & Inside Sales Coordinator to support customers through the order process, from quotations to delivery updates. The role requires ERP experience, strong communication, and meticulous record-keeping.

The position is full-time with traditional business hours. Preferred candidates hold a Bachelor’s degree and have background in customer service or order management.

Qualifications

• Prior experience in customer service or order processing preferred.
• Experience with an ERP system is a plus.
• Strong communication and organizational skills.
• Detail-oriented with ability to manage multiple orders.
• Proficient in Microsoft Office.

Responsibilities

• Prepare quotations and process customer orders using an ERP system.
• Communicate with customers primarily by email to understand their needs and build strong relationships.
• Coordinate parts procurement with vendors and logistics providers.
• Monitor order status and maintain accurate order and customer records.

Skills

Customer service

Inside sales

Order processing

ERP system

MS Office

Communication

Attention to detail

Multitasking

Education

Bachelor's degree

Tools

ERP system

Job description

Pacific Advisory Service in Lexington, KY seeks a Customer Service & Inside Sales Coordinator to support customers through the order process, from quotations to delivery updates. The role requires ERP experience, strong communication, and meticulous record-keeping.

The position is full-time with traditional business hours. Preferred candidates hold a Bachelor’s degree and have background in customer service or order management.