Customer Service & Inside Sales Coordinator

Pacific Advisory Service; Lexington (TN); On-site; USD 45,000 - 70,000; Full time

Job summary

Pacific Advisory Service in Lexington, KY is seeking a motivated Customer Service & Inside Sales Coordinator to join our team. This role focuses on handling orders, supporting sales processes, and coordinating with customers, vendors, and logistics providers.

The ideal candidate has 3–5 years of relevant experience, strong communication, meticulous attention to detail, and proficiency in Microsoft Office; ERP experience is a plus.

Qualifications

• Previous experience in customer service, inside sales, or office positions.
• Experience working with an ERP system is a plus.
• Strong communication and customer service skills.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple orders and priorities.
• Strong follow-up and problem-solving skills.
• Proficiency with Microsoft Office.
• Ability to work with customers, vendors, logistics providers, and internal departments.
• Candidates with general office experience but limited direct industry experience are welcome to apply.

Skills

Customer service

Inside sales

Order processing

Communication skills

Attention to detail

Organizational skills

Multitasking

Follow-up

Vendor coordination

Logistics coordination

Tools

ERP system

Job description

A leading distributor of factory automation components is seeking a motivated and detail-oriented Customer Service & Inside Sales Coordinator to join our team in Lexington, KY.

Qualifications

• Previous experience in customer service, inside sales, order processing, or a similar office position preferred
• Experience working with an ERP system is a plus
• Strong communication and customer service skills
• Excellent attention to detail and organizational skills
• Ability to manage multiple orders and priorities
• Strong follow-up and problem-solving skills
• Proficiency with Microsoft Office
• Ability to work effectively with customers, vendors, logistics providers, and internal departments
• Candidates with general office experience but limited direct industry experience are welcome to apply

Experience Level

Candidates with 3-5 years of relevant experience, particularly in trading companies or similar business environments, may be considered for a higher-level Inside Sales role with greater responsibility. The specific title and scope of responsibilities may vary depending on the candidate's experience and background.

Candidates with significant relevant experience may be considered for a higher salary range.