Inside Sales & Customer Relations Specialist

Paycom - ATS; Tulsa (OK); On-site; USD 42,000 - 64,000; Full time

Job summary

Engineered Seal Products in Tulsa, OK is seeking a Customer Relations Specialist for inside sales to strengthen customer satisfaction and ensure accurate orders and on-time delivery. You will serve as the primary contact for customers and coordinate with internal teams to resolve issues and keep customers informed.

The role requires 2+ years of customer-facing experience, an Associate degree or equivalent, and proficiency in ERP/order systems, Excel, and business writing.

Qualifications

• Associate’s degree or equivalent experience.
• 2+ years of customer-facing or customer support experience.
• Experience with ERP/order systems preferred.

Responsibilities

• Manage customer order acknowledgements, confirmations, and delivery coordination.
• Respond to inquiries, changes, and expedite requests with accurate information.
• Monitor orders, communicate risks, and coordinate with internal teams to ensure on-time delivery.

Skills

Customer service

Communication

Attention to detail

Problem solving

Team collaboration

ERP systems

MS Excel

Business writing

Education

Associate degree

Tools

ERP order systems

Job description

Engineered Seal Products in Tulsa, OK is seeking a Customer Relations Specialist for inside sales to strengthen customer satisfaction and ensure accurate orders and on-time delivery. You will serve as the primary contact for customers and coordinate with internal teams to resolve issues and keep customers informed.

The role requires 2+ years of customer-facing experience, an Associate degree or equivalent, and proficiency in ERP/order systems, Excel, and business writing.