Inside Sales Specialist - Construction Equipment

OES Equipment; Abilene (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

DPR Construction is seeking an Inside Sales Representative to manage customer inquiries, sales orders, and fulfillment activities, acting as the primary internal contact for customers. This role supports revenue growth and customer satisfaction by applying strong product knowledge and coordinating with outside sales, branch leadership, and internal support teams.

The position emphasizes accurate order processing, timely issue resolution, and a proactive approach to servicing customers throughout

Qualifications

• 3-5 years of related experience in inside sales, customer service, or sales operations.
• 2-4 years of experience in construction supplies, equipment industry, or a related field preferred.
• High school diploma or equivalent required.

Responsibilities

• Manages customer interactions throughout the order lifecycle, including inquiries, quoting, order processing, fulfillment, and issue resolution.
• Creates and maintains accurate sales quotes, sales orders, invoices, and rental or re-rental contracts in accordance with established standards.
• Coordinates purchasing activities for inventory, drop-ship items, re-rented equipment, and site services in alignment with procurement guidelines.
• Supports inventory, equipment, and receiving activities by maintaining accurate records, following inventory control procedures, and resolving discrepancies.
• Collaborates with outside sales representatives and branch leadership to identify customer needs and recommend appropriate solutions.
• Leverages product and equipment knowledge to support customer decision-making and resolve service-related issues.
• Prioritize daily tasks and manages time effectively to consistently meet service standards

Skills

Inside sales

Customer service

Sales operations

Education

High school diploma

Job description

DPR Construction is seeking an Inside Sales Representative to manage customer inquiries, sales orders, and fulfillment activities, acting as the primary internal contact for customers. This role supports revenue growth and customer satisfaction by applying strong product knowledge and coordinating with outside sales, branch leadership, and internal support teams.

The position emphasizes accurate order processing, timely issue resolution, and a proactive approach to servicing customers throughout