Inside Sales & Customer Experience Specialist

Champion Windows & Home Exteriors; Twinsburg (OH); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive base pay

Performance-based incentives

Comprehensive paid training

Career growth opportunities

Collaborative work culture

Job summary

Great Day Improvements is hiring a Call Center Agent to join our inside sales and customer experience team. You will handle inbound and outbound calls from customers across the U.S., supporting our home improvement products and brands.

The role seeks a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and aims to achieve both sales and service goals. We offer competitive pay, comprehensive paid training, and opportunities for career growth within

Qualifications

• 1-2 years of call center or customer service experience.
• Strong verbal and written communication skills.
• Comfortable working toward sales goals in a performance-driven environment.
• Proficient with CRM systems; i360 Lightning experience is a plus.

Responsibilities

• Handle inbound and outbound customer calls, providing product information and scheduling consultations.
• Promote products and services, identifying upsell opportunities.
• Achieve individual sales and customer experience targets.
• Update and maintain customer records in our CRM for timely follow-up.

Skills

Call center experience

Customer service

CRM familiarity

Strong communication

Time management

Sales-driven

Punctual and dependable

Tools

CRM systems (i360 Lightning)

Job description

Great Day Improvements is hiring a Call Center Agent to join our inside sales and customer experience team. You will handle inbound and outbound calls from customers across the U.S., supporting our home improvement products and brands.

The role seeks a customer-focused, driven individual who thrives in a fast-paced, performance-oriented environment and aims to achieve both sales and service goals. We offer competitive pay, comprehensive paid training, and opportunities for career growth within