Inside Sales & Customer Care Pro — Onsite

Vehicle Service Group; San Jose (CA); Hybrid; USD 75,000 - 84,000; Full time

Job summary

Vehicle Service Group in San Jose, CA is hiring for an Inside Sales/Customer Service Representative. This onsite role supports order management from inquiry to shipment, handles inbound calls, and coordinates with engineering for part-number creation while maintaining pricing and discounting per price lists.

The position requires a science-related bachelor’s degree (or equivalent experience), strong communication, and solid MS Office and Salesforce skills.

Qualifications

• Bachelor’s degree in science or related field preferred; equivalent industry experience considered.
• Proficient with MS Office; strong written and verbal communication.
• Ability to manage multiple projects with high attention to detail.

Responsibilities

• Execute order management from inbound inquiry through shipment.
• Convert inbound sales calls to leads and orders; provide pricing, tracking and shipment information.
• Communicate product specifications clearly to customers and distributors.
• Collaborate cross-functionally to ensure accurate quote-to-cash process and timely issue resolution.

Skills

Strong communication

Organizational skills

Independent worker

Education

Bachelor’s degree in science or related field

Tools

Salesforce

Job description

Vehicle Service Group in San Jose, CA is hiring for an Inside Sales/Customer Service Representative. This onsite role supports order management from inquiry to shipment, handles inbound calls, and coordinates with engineering for part-number creation while maintaining pricing and discounting per price lists.

The position requires a science-related bachelor’s degree (or equivalent experience), strong communication, and solid MS Office and Salesforce skills.