Onsite Inside Sales & Customer Experience Specialist

Hydro Systems; San Jose, Northern (CA, KY); Hybrid; USD 75,000 - 84,000; Full time

Job summary

PSG is seeking an Inside Sales/Customer Service Representative to join the San Jose team onsite. The role covers order processing, CRM-driven lead-to-order conversion, and cross-functional collaboration to ensure timely shipments and accurate pricing.

Strong communication and MS Excel skills are essential for daily reporting and customer interactions. Candidates should have a science-related bachelor's degree and experience with Salesforce.

Qualifications

• Bachelor's degree in science or related technical field preferred.
• Strong written and verbal communication skills.
• Ability to work independently and in cross-functional teams.

Responsibilities

• Execute order management from inbound inquiry through shipment.
• Convert inbound sales calls to leads and orders via CRM and ERP.
• Provide shipment information and track orders; assist expediting.
• Communicate product specifications to customers and partners.

Skills

Bachelor's degree in science

Salesforce

MS Excel

Cross-functional teamwork

Education

Bachelor's degree in science or related field

Tools

Salesforce

MS Excel

Job description

PSG is seeking an Inside Sales/Customer Service Representative to join the San Jose team onsite. The role covers order processing, CRM-driven lead-to-order conversion, and cross-functional collaboration to ensure timely shipments and accurate pricing.

Strong communication and MS Excel skills are essential for daily reporting and customer interactions. Candidates should have a science-related bachelor's degree and experience with Salesforce.