Inside Sales Coordinator: Customer Success & Global Orders

UFP Industries; Union City (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA with company contribution

401(k) match

Paid vacation

Job summary

UFP Industries in Union City, GA is seeking an Inside Sales Coordinator to support customers and account managers. You will maintain frequent communication, troubleshoot problems, and manage international orders, serving as the vital link between customers and internal teams.

The role focuses on ensuring smooth communication, accurate order processing, and exceptional service delivery. It requires compliance with established guidelines under supervision and a proactive approach to challenges.

Qualifications

• High school diploma required.
• 2+ years experience in customer service preferred.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Basic knowledge of office equipment and data entry.

Responsibilities

• Maintains frequent communication with customers and gathers information to ensure satisfaction.
• Handles basic issues and refers complex problems to higher-level staff.
• Manages sales orders from existing customers via email and phone.
• Corresponds regularly with customers and supports account managers.
• Collaborates with internal teams to deliver international documentation for orders.

Skills

Communication skills

Organizational skills

Attention to detail

Multitasking

Spanish speaking

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

UFP Industries in Union City, GA is seeking an Inside Sales Coordinator to support customers and account managers. You will maintain frequent communication, troubleshoot problems, and manage international orders, serving as the vital link between customers and internal teams.

The role focuses on ensuring smooth communication, accurate order processing, and exceptional service delivery. It requires compliance with established guidelines under supervision and a proactive approach to challenges.