Global Sales Support Specialist

UFP Industries, Inc.; Union City, Northern (GA, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health savings account with company

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Employee stock purchase program

Wellness programs

Job summary

UFP Industries, Inc. is seeking an Inside Sales Coordinator in Union City, GA to support customers and account managers. You will help troubleshoot issues, manage international orders, and ensure accurate order processing and timely communication.

The role requires a high school diploma and 2+ years in customer service, with proficiency in MS Office and strong communication skills. Spanish language ability is required to support a diverse customer base.

Qualifications

• High school diploma required; associates or related coursework a plus.
• 2+ years of customer service or sales support experience.
• Experience with order processing and data entry.
• Strong written and verbal communication skills.
• Spanish language ability required.
• Proficiency with MS Office suite.

Responsibilities

• Maintain frequent communication with customers and account managers.
• Handle basic issues and escalate complex ones.
• Process sales orders via email and phone.
• Collaborate with sales, logistics, and purchasing to fulfill orders.
• Prepare reports and correspondence as required.
• Ensure accuracy of quotes and orders.
• Support team achieve goals.

Skills

Customer service

Communication skills

Multitasking

Spanish speaking

Order processing

Problem solving

Data entry

Team collaboration

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

UFP Industries, Inc. is seeking an Inside Sales Coordinator in Union City, GA to support customers and account managers. You will help troubleshoot issues, manage international orders, and ensure accurate order processing and timely communication.

The role requires a high school diploma and 2+ years in customer service, with proficiency in MS Office and strong communication skills. Spanish language ability is required to support a diverse customer base.