Global Inside Sales Coordinator

UFP International, LLC; Union City (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid vacation and holidays

Employee stock purchase program

Job summary

UFP Industries is seeking an Inside Sales Coordinator to support customers and account managers by maintaining frequent communication and by helping troubleshoot problems and managing international orders. This role is the vital link between customers and internal teams to ensure smooth communication and accurate order processing.

Under supervision, you will work with sales, logistics and purchasing to deliver orders, handle quotes, and prepare reports, while maintaining strong data integrity

Qualifications

• Minimum of high school graduate
• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Ability to multitask and work independently in a fast-paced setting
• Spanish speaking required

Responsibilities

• Maintains frequent communication with customer base and gathers information to ensure their satisfaction
• Handles basic issues and problems and refers more complex issues to higher-level staff
• Manages sales orders from existing customers via email and phone
• Corresponds regularly with customers
• Works with account managers to comply with customer requests and to solve customer problems
• Works with all internal teams to successfully deliver international documentation for all orders
• Maintains positive relationships with customers and internal teams
• Works with Account Managers to enhance sales programs
• Ensures accuracy in data entry for quotes and orders
• Collaborates across departments including sales, logistics and purchasing
• Prepares various reports and correspondence as required
• Contributes to team success by meeting individual goals and supporting team objectives
• Performs other duties as required

Skills

Spanish speaking

Communication skills

Organizational skills

Attention to detail

Multitasking

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

UFP Industries is seeking an Inside Sales Coordinator to support customers and account managers by maintaining frequent communication and by helping troubleshoot problems and managing international orders. This role is the vital link between customers and internal teams to ensure smooth communication and accurate order processing.

Under supervision, you will work with sales, logistics and purchasing to deliver orders, handle quotes, and prepare reports, while maintaining strong data integrity