Inside Sales Coordinator II — Growth & Customer Support

UFP Packaging, LLC; Grandview (TX); On-site; USD 38,000 - 60,000; Full time

Job summary

UFP Industries seeks an Inside Sales Coordinator II to develop new prospects and support existing customers mainly by phone to grow sales. You will maintain frequent communication with customers, assist account managers, and help troubleshoot issues as needed.

Under general supervision, this role requires initiative within pre-established guidelines; you will collaborate with Product Managers, attend shows when necessary, and contribute to reports and communications to customers.

Qualifications

• Minimum of high school graduate.
• 2 to 4 years of customer service experience.
• Proficiency with MS Office applications (Excel, Word, Outlook).
• Familiarity with office equipment and clerical tasks.

Responsibilities

• Maintain frequent communication with customers to ensure satisfaction.
• Solicit sales orders from existing customers by phone.
• Develop new customers through marketing and prospecting.
• Coordinate with account managers to resolve customer issues.
• Prepare reports and correspondence as required.

Skills

Customer service

Communication

Problem solving

Relationship building

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Office equipment

Job description

UFP Industries seeks an Inside Sales Coordinator II to develop new prospects and support existing customers mainly by phone to grow sales. You will maintain frequent communication with customers, assist account managers, and help troubleshoot issues as needed.

Under general supervision, this role requires initiative within pre-established guidelines; you will collaborate with Product Managers, attend shows when necessary, and contribute to reports and communications to customers.