Global Inside Sales Coordinator — Customer & Order Support

UFP Industries, Inc; Union City (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation and holidays

Employee stock purchase program

Wellness programs

Job summary

UFP Industries, Inc. in Union City, GA is seeking an Inside Sales Coordinator to support customers and account managers. You will maintain regular communication, troubleshoot issues, and manage international orders to ensure smooth processing and exceptional service.

The role requires high school diploma, 2+ years in customer service, strong communication, and proficiency with Excel, Word and Outlook. Spanish speaking is required to support our diverse customer base.

Qualifications

• Minimum of high school graduate.
• 2+ years of experience, preferably in customer service.
• Proficiency with MS Office suite (Excel, Word, Outlook).
• Strong written and verbal communication skills.

Responsibilities

• Maintains frequent communication with customers to ensure satisfaction.
• Handles basic issues and refers complex ones to higher staff.
• Manages sales orders from existing customers via email and phone.
• Corresponds regularly with customers and coordinates with account managers.
• Delivers international documentation and ensures data accuracy for quotes and orders.
• Collaborates with sales, logistics and purchasing to support orders.

Skills

Customer service

Communication skills

Multitasking

Detail oriented

Spanish speaking

Data entry

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

UFP Industries, Inc. in Union City, GA is seeking an Inside Sales Coordinator to support customers and account managers. You will maintain regular communication, troubleshoot issues, and manage international orders to ensure smooth processing and exceptional service.

The role requires high school diploma, 2+ years in customer service, strong communication, and proficiency with Excel, Word and Outlook. Spanish speaking is required to support our diverse customer base.