Inside Sales Coordinator

UFP Industries, Inc; Cottage Park (MN); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Health savings account with companycon

Dental insurance

Vision insurance

Life insurance (basic and voluntary)

Disability insurance

401(k) plan with company match

Paid vacation and holidays

Stock purchase program with employee

Educational reimbursement

Wellness programs and challenges

Other supplemental benefits

Job summary

UFP Industries, Inc. is seeking an Inside Sales Coordinator I in Cottage Park, MN. The role focuses on developing new prospects and servicing existing customers primarily by phone, maintaining communication with customers and account managers to boost sales.

The position requires basic to mid-level experience, proficiency with MS Office, and strong communication. It includes an hourly pay range and potential incentive earnings; equal opportunity employer.

Qualifications

• High school diploma required.
• 0-2 years of experience, preferably in customer service.
• Beginning to working knowledge of subject matter.
• Proficiency with computer and business software including Excel, Word and Outlook.

Responsibilities

• Maintains frequent communication with the customer base and gathers information for satisfaction.
• Handles basic issues and refers complex problems to higher-level staff.
• Solicits sales orders from existing customers via phone.
• Develops new customers via pull-through marketing Phone-Internet.
• Assists qualifying leads gauging interest, time frame, and needs.

Skills

Customer service

Phone-based outreach

Sales coordination

MS Office suite

Education

High school diploma

Tools

Excel

Outlook

Word

Job description

Job Summary

The Inside Sales Coordinator I is responsible for developing new prospects and interacts with existing customers primarily by phone, to increase sales. Provides support to customers and account managers by maintaining frequent communication with both and by helping troubleshoot problems. Works under direct supervision; a certain degree of creativity and latitude is required; relays on pre-established guidelines to perform the functions of the job.

Principle Duties and Responsibilities

• Maintains frequent communication with customer base and gathers information to ensure their satisfaction
• Handles basic issues and problems, and refers more complex issues to higher-level staff.
• Solicits sales orders from existing customers via phone
• Develops new customers via "pull" through marketing Phone-Internet
• Assists qualifying leads gauging interest level, time frame, needs, etc., and directs leads to proper channels
• Executes market penetration strategy utilizing web-based sales leads
• Communicates sample needs for customers/dealers/contractors with the plant
• Corresponds regularly with customers, i.e., Brand Bulletins, Brochures, and any program updates
• Helps drive new product sales by communicating unknown products to customers
• Works with account managers to comply with customer request and to solve customer problems
• Maintains positive relationships with distributors
• Works with Product Managers to enhance sales programs
• Attends shows and product introductions when necessary
• Attends various product trainings, as needed
• Prepares various reports and correspondence as required
• Performs other duties as required

Qualifications

• Minimum of high school graduate
• Minimum 0-2 years of experience, preferably in customer service
• Possesses beginning to working knowledge of subject matter.
• Working knowledge and proficiency in the use of computer and business-related software, including Microsoft applications (Excel, Word and Outlook)
• Working knowledge of various office equipment (computer, scanner, etc)

Hourly Pay Range:

$25-.00-$29.00 per hour dependent on experience*
*pay range may be adjusted depending on cost of living

Incentive pay may be available for certain job roles and may include piece rate incentives, weekly production bonuses, and trip rate bonuses. A discretionary annual bonus based on Company and business unit performance may also be provided.

.

Benefits currently offered to our employees:

• Medical insurance
• Health savings account with company contribution
• Dental insurance
• Vision insurance
• Basic and voluntary life insurance
• Disability insurance
• 401(k) plan with company match
• Paid vacation and holidays
• Stock purchase program with employee discount
• Educational reimbursement
• Wellness programs and challenges
• Other supplemental benefits

Click here to watch what a day in the life of an Inside Sales Coordinator looks like.

hourly $25-$28

The Company is an Equal Opportunity Employer.