Inside Sales Coordinator

Johnson Health Tech North America; Torrance (CA); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Health & Dental Insurance

Company paid Life Insurance

401(k)

Time Off benefits

Product discounts

Wellness programs

Job summary

Johnson Health Tech North America is seeking an Inside Sales and Operations Coordinator to support account coordination, order processing, tracking, and ETA communications under the direction of the Vice President.

The role requires heavy use of Microsoft Office and SAP and is non-supervisory, with responsibilities spanning sales support, dealer coordination, and logistics awareness. Strong organizational skills and cross‑team collaboration are essential.

Qualifications

• Associate degree or combination of equivalent education and experience preferred.
• Experience in Lead Generation, Inside Sales and/or Sales Support preferred.
• 2 years of experience in Administrative Support preferred.
• Experience with operations and logistics preferred.

Responsibilities

• Follow order management process.
• Assist with maintaining Sales Force Data Base.
• Seek, promote, generate, and communicate potential sales leads to outside sales staff.
• Assist in scheduling, organizing, and attending tradeshows.
• Assist in maintaining showroom.
• Collaborate with Sales Team to review open orders and processing.

Skills

Excel

Word

PowerPoint

Outlook

Internet

SAP

Education

Associate degree

Tools

SAP

Job description

Position Overview

Under the direction of the Vice President, the Inside Sales and Operations Coordinator performs and oversees a variety of account coordinating duties in accordance with company policies and procedures. This includes account creation, order processing, providing tracking and ETA, and misc. other support tasks. The position requires heavy use of Microsoft Office and SAP and is non‑supervisory.

Job Type

Full‑time

Description

Under the direction of the Vice President, the Inside Sales and Operations Coordinator performs and oversees a variety of account coordinating duties in accordance with company policies and procedures. This includes account creation, order processing, providing tracking and ETA, and misc. other support tasks. The position requires heavy use of Microsoft Office and SAP and is non‑supervisory.

Responsibilities

Direct Sales Customer Relations

• Follow order management process
• Assist with maintaining Sales Force Data Base
• Seek, promote, generate, and communicate potential sales leads to outside sales staff
• Assist in scheduling, organizing, and attending tradeshows
• Assist in maintaining showroom
• Collaborate with Sales Team on the following:
• Conduct weekly call with Sales Reps to review open orders
• Processing credit cards to release sales orders
• Obtaining credit application and credit card auth forms
• Obtaining tax exempt certificates
• Shipping and installation information
• Creating new quotes and updating existing ones
• Assisting with paperwork and tracking
• Become an additional contact for direct customer sales
• Assist Sales Reps with scheduling additional meetings

Dealer Sales

• Maintain dealer information database
• Process dealer purchase orders

Operations

• Ensure timely delivery of all outbound shipments and troubleshoot any problematic deliveries.
• Review freight invoicing for billing discrepancies.
• Coordinate and schedule pickups/deliveries.
• Coordinate and monitor international container and air shipments in conjunction with Senior Sales Manager.

General Sales Support

• Cross‑train with Inside Sales Coordinators for coverage
• Assist and complete special projects as required
• Assist with customer visits to corporate offices or dealer meetings
• Communicate effectively and often with sales team, customers and all internal departments

Management Support

• Assist in analytics, reporting, forecasting, and other related tasks.

Maintain Work Practices

• All paperwork and database entries filled out completely and accurately
• Maintain work area to 5S standards as posted in work area
• Maintain a professional image by projecting a positive and professional demeanor to all internal and external contacts

Marginal Job Functions

• Follow all related SOPs
• Other duties and responsibilities as required or assigned

Requirements

Education

• Associate degree or combination of equivalent education and experience preferred
• Associate’s degree in business, Marketing or related field preferred

Experience

• Previous history in Lead Generation, Inside Sales and/or Sales Support preferred
• 2 years of experience in Administrative Support preferred
• Previous history of working with operations and logistics preferred
• Previous experience with face‑to‑face contact with wellness customers (business to business and/or end user)

Other Requirements

• Fluency in Vietnamese, Chinese, or Korean is preferred but not required
• Proficient in Excel, Word, PowerPoint, Outlook, Internet, SAP
• Occasional domestic travel will be required
• Valid driver’s license is required

Benefits

We offer an excellent compensation package and team‑oriented work environment with growth opportunities.

Some of Our Outstanding Benefits Include

• Health & Dental Insurance
• Company paid Life Insurance
• 401(k)
• Time Off benefits
• Product discounts
• Wellness programs

Equal Opportunity Employer

Including Protected Veterans and Individuals with Disabilities.

Salary Description

Starting at $25+ per hour, based on experience