Inside Sales – Building Materials Specialist

Woodgrain; Auburn (WA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay with commission

PTO and holidays

401(k) Retirement Plan with company 1:

Health, Dental, and Vision Insurance

HSA/FSA options

Job summary

Woodgrain is seeking an experienced Inside Sales Representative to support the branch sales team. You will sell, quote, and promote building materials while ensuring prompt, accurate communication with customers on orders and delivery dates.

The role emphasizes converting inquiries to sales, overcoming objections, and maintaining strong customer relationships. Requires an associate's degree and 3–5 years' related experience; a bachelor’s degree is preferred.

Qualifications

• Associate's degree or equivalent from a two-year college or technical school; Bachelor's degree preferred.
• 3-5 years' related experience and/or training; or equivalent combination of education and experience.
• Proficient computer skills; experience using Microsoft Excel, Word, Outlook, and PowerPoint (intermediate or advanced).
• Must exhibit customer service skills and the ability to develop relationships over the phone.

Responsibilities

• Work with customers to convert inbound inquiries into actual sales.
• Overcome technical and business objections for prospective customers.
• Emphasize salable features, quotes prices, and prepares sales orders for orders obtained.
• Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager.
• Develop and maintain customer relationships.
• Estimate date of delivery to customer based on product knowledge, order processing, production and delivery schedules.
• Investigate and resolve customer problems, including warranty service.
• Update customers of any changes to the promised delivery date.
• Enter new customer data and other sales data for current customers into computer database.

Skills

Customer service

Sales

Phone skills

Relationship building

Multitasking

MS Excel

MS Word

MS Outlook

MS PowerPoint

Education

Associate's degree

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

Job description

Woodgrain is seeking an experienced Inside Sales Representative to support the branch sales team. You will sell, quote, and promote building materials while ensuring prompt, accurate communication with customers on orders and delivery dates.

The role emphasizes converting inquiries to sales, overcoming objections, and maintaining strong customer relationships. Requires an associate's degree and 3–5 years' related experience; a bachelor’s degree is preferred.