Building Materials Inside Sales Specialist

Guardian Roofing & Guttering Limited

Auburn (WA)

On-site

USD 50,000 - 75,000

Full time

8 days ago

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Benefits offered by this job

Health insurance
401(k) with company match
Paid holidays

Job summary

Woodgrain is seeking an experienced Inside Sales Representative to support our branch sales team, quote and promote building materials, and ensure prompt communication with customers on orders and delivery dates. Join a company with 70 years of manufacturing expertise and a comprehensive benefits package.

You will develop customer relationships, handle inquiries, and contribute to sales plans in a fast-paced, customer-focused environment.

Qualifications

  • Associate's degree or equivalent from a two-year college or technical school; Bachelor's degree preferred.
  • 3-5 years' related experience and/or training; or equivalent combination of education and experience.

Responsibilities

  • Work with customers to convert inbound inquiries into actual sales.
  • Overcome technical and business objections for prospective customers.
  • Emphasize salable features, quote prices, and prepare sales orders for orders obtained.
  • Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager.
  • Develop and maintain customer relationships.
  • Estimate date of delivery to customer based on product knowledge, order processing, production and delivery schedules.
  • Investigate and resolve customer problems, including warranty service.
  • Update customers of any changes to the promised delivery date.
  • Enter new customer data and other sales data for current customers into computer database.
  • Comply with required company policies and procedures.
  • Communicate with buyers on product shortages or quality issues.
  • Additional duties may be assigned.

Skills

Customer service
Communication
Relationship building
Multitasking
Problem solving
Team collaboration

Education

Associate's degree or equivalent
Bachelor's degree preferred

Tools

Microsoft Excel
Microsoft Word
Microsoft Outlook
PowerPoint

Job description

Woodgrain is seeking an experienced Inside Sales Representative to support our branch sales team, quote and promote building materials, and ensure prompt communication with customers on orders and delivery dates. Join a company with 70 years of manufacturing expertise and a comprehensive benefits package.

You will develop customer relationships, handle inquiries, and contribute to sales plans in a fast-paced, customer-focused environment.

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