Inside Sales – Building Materials & Growth

Woodgrain; Auburn (WA); On-site; USD 28,929 - 39,950; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401(k) with Company Match

Group Term Life Insurance and AD&D

Paid Time Off

Job summary

Woodgrain is seeking an experienced Inside Sales Representative to support the branch sales team and drive order conversion for building materials. You will handle inquiries, provide quotes, and promote the program while delivering timely order updates.

The role requires strong customer service, phone skills, and the ability to manage multiple tasks and relationships with dealers. Competitive pay, benefits, and growth opportunities are offered.

Qualifications

• Associate's degree or equivalent from a two-year college or technical school; Bachelor's degree preferred.
• 3-5 years' related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Work with customers to convert inbound inquiries into actual sales.
• Overcome technical and business objections for prospective customers.
• Emphasize salable features, quote prices, and prepare sales orders for orders obtained.
• Make outbound sales calls based on sales activity plans.
• Develop and maintain customer relationships.
• Estimate date of delivery to customer based on product knowledge, order processing, production and delivery schedules.
• Investigate and resolve customer problems, including warranty service.
• Update customers of any changes to the promised delivery date.
• Enter new customer data and other sales data for current customers into computer database.
• Comply with required company policies and procedures.
• Communicate with buyers on product shortages or quality issues.
• Additional duties may be assigned.

Skills

Customer service

Phone communication

Relationship building

Multitasking

Results driven

Education

Associate's degree or equivalent

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

Job description

Woodgrain is seeking an experienced Inside Sales Representative to support the branch sales team and drive order conversion for building materials. You will handle inquiries, provide quotes, and promote the program while delivering timely order updates.

The role requires strong customer service, phone skills, and the ability to manage multiple tasks and relationships with dealers. Competitive pay, benefits, and growth opportunities are offered.