Inside Sales Associate: Showroom & Orders Specialist

SCP Distributors LLC; North Charleston (SC); Vor Ort; USD 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision, and Pharmacy

401(k) with generous company match

13 days of PTO

8 paid holidays

100% employer paid Life Insurance

Long-Term Disability Insurance

Paid Parental Leave

Tuition education programs

Bonus programs

Employee Stock Purchase Plan

Employee discounts

Zusammenfassung

POOLCORP, the world's leading distributor of outdoor living products, is seeking an Inside Sales Associate in Charleston, SC. In this fast-paced, customer-facing role, you will assist walk-in and phone customers with product questions, process orders, and help ensure a smooth sales and pickup experience while supporting showroom and basic warehouse operations.

You will build relationships with customers, select solutions based on needs, and handle invoicing and payments according to policy.

Qualifikationen

• Must be 18 years of age or older.
• Excellent customer service attitude and comfortable interacting directly with customers for most of the day.
• Strong computer skills, including the ability to use basic computer systems and MS Office.
• Ability to safely move products weighing up to 100 lbs. using equipment such as a dolly.

Aufgaben

• Assists walk-in and phone customers with product questions, orders, and service needs.
• Accurately enters sales orders, generates invoices, and processes payments or credit authorizations according to company policy
• Recommend products and solutions based on customer needs and product availability.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
• Provides an estimated date of delivery to the customer based on knowledge of the vendor’s production and delivery schedules.
• Pulls, stages, and distributes customer orders efficiently, including occasional use of an RF scanner.
• Restocks and replenishes showroom merchandise to maintain product availability and presentation.
• Cross-trains in receiving, shipping, and general warehouse duties to support overall branch operations.

Kenntnisse

Customer service

MS Office

Computer skills

Lift up to 100 lbs

Tools

RF scanner

Jobbeschreibung

POOLCORP, the world's leading distributor of outdoor living products, is seeking an Inside Sales Associate in Charleston, SC. In this fast-paced, customer-facing role, you will assist walk-in and phone customers with product questions, process orders, and help ensure a smooth sales and pickup experience while supporting showroom and basic warehouse operations.

You will build relationships with customers, select solutions based on needs, and handle invoicing and payments according to policy.