Inside Sales Associate — Fast-Paced Customer Solutions

Poolcorp; Oklahoma City (OK); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Healthcare package

401(k) match

PTO & holidays

Life and disability insurance

Parental leave

Tuition assistance

Employee stock purchase plan

Employee discounts

Job summary

Poolcorp, a leading distributor of outdoor living products, is hiring an Inside Sales Associate at our Edmond, OK location. You will assist walk-in and phone customers, process orders, and ensure a smooth sales flow while representing the company professionally.

The role requires a high school diploma or GED and 1+ year of inside sales experience, with strong customer-service skills, MS Office proficiency, and the ability to handle inventory and fast-paced environments. 18+ years old required.

Qualifications

• High school diploma or GED.
• 1+ years related inside sales experience preferred.
• The ability to move 100 pounds with a dolly.
• Strong counter presence and the ability to deal directly with customers for a large portion of the day.
• Strong customer-service attitude.
• Good computer skills including MS Office programs.
• Ability to work in a fast-paced environment dealing with inventory, product allocations and customer issues.
• Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.
• 18 years of age or older to apply.

Responsibilities

• Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
• Processes, pulls and distributes customer products quickly and efficiently.
• Handles questions and complaints in a timely and professional manner.
• Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered.
• Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
• Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
• Estimates date of delivery to customer, based on knowledge of vendor’s production and delivery schedules.
• Assists in receiving, shipping, and general warehouse duties.

Skills

Customer service

MS Office

Communication

Sales experience

Team presence

Education

High school diploma or GED

Job description

Poolcorp, a leading distributor of outdoor living products, is hiring an Inside Sales Associate at our Edmond, OK location. You will assist walk-in and phone customers, process orders, and ensure a smooth sales flow while representing the company professionally.

The role requires a high school diploma or GED and 1+ year of inside sales experience, with strong customer-service skills, MS Office proficiency, and the ability to handle inventory and fast-paced environments. 18+ years old required.