Inside Sales Associate: Customer Solutions

FloWorks LLC.; Town of Clifton Park (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company-paid Life and Disability

401(k) with company match

Health Savings & Flexible Spending

Supplemental coverage (Accident, Ill.,

Employee Assistance Program

Identity Theft Protection

Job summary

SemiTorr Group, Inc. in Clifton Park, NY is seeking an Inside Sales I to develop customer relationships by identifying needs, informing customers about products, and providing solutions.

You will handle orders and quotations received by phone, fax, or email and coordinate with outside sales and other departments to ensure top service. This role emphasizes accurate pricing, order processing, timely responses, and nurturing vendor and customer relationships.

Qualifications

• Industry product knowledge.
• HS Diploma or GED required. 0-2 years of experience in area of responsibility.
• Good written and verbal/oral communication skills.
• Knowledge of MS Office software and Adobe.
• Self-driven with a positive attitude and demeanor.
• Excellent communication, time management and organizational skills.
• Ability to work independently.

Responsibilities

• Provides pricing and delivery information.
• Responsible for entire order processing which includes assigning, reviewing, approving, and distributing customer order documents to all appropriate departments.
• Responds to internal and external inquiries in a timely manner ensuring all requests have been handled and completed daily.
• Performs follow-up to ensure timely shipment of materials and customer satisfaction.
• Maintains strong working relationships with Customers and Vendors.
• Purchase Material as needed for Customer orders and stock material.
• Resolves customer service issues.
• Tracks open sales orders.
• Various duties assigned by the supervisor.

Skills

Industry knowledge

Written communication

Verbal communication

Self-motivation

Time management

Organizational skills

Independence

Education

HS Diploma or GED

Tools

MS Office

Adobe

Job description

SemiTorr Group, Inc. in Clifton Park, NY is seeking an Inside Sales I to develop customer relationships by identifying needs, informing customers about products, and providing solutions.

You will handle orders and quotations received by phone, fax, or email and coordinate with outside sales and other departments to ensure top service. This role emphasizes accurate pricing, order processing, timely responses, and nurturing vendor and customer relationships.