Inside Sales Associate

Bay Insulation Systems; North Highlands (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Health Savings Account option

Life & disability insurance

Paid time off

Holidays

Employee discounts

Company events

Recognition programs

Job summary

The Inside Sales Associate at The Bay Family of Companies provides customer service, office administration, and sales support. Responsibilities include answering calls, handling inquiries, entering orders, and coordinating shipments from the warehouse to customers.

The role also supports the sales team with quotes and order tracking. One year of office experience and proficiency with Microsoft Office are required.

Qualifications

• One year of experience within an office environment.
• Experience working with Microsoft Office Products.

Responsibilities

• Enter orders into computer system.
• Communicate with warehouse workers and customers.
• Call customers to confirm orders and provide approximate shipment and arrival times.
• Assist with the coordination and tracking of customer orders and ensuring orders ship on time.
• Provide proof of deliveries to customers.
• Support sales team with quotes and basic customer inquiries.
• Place and track purchase orders with vendors.
• Monitor inventory levels of components against open orders and determining re-order amounts and timing.
• Assist in maintaining accurate cost data on components and packaging.
• Perform other duties as requested.

Skills

Customer service

Office administration

Tools

Microsoft Office

Job description

Description

The Inside Sales Associate will be responsible for customer service, office administration, and sales support. Provide customer service via answering phone calls and customer inquiries to provide timely and accurate updates on orders and quotes. Assist with office duties including completing paperwork, order entry, and other office work as requested.

Job Type

Full-time

Responsibilities

• Enter orders into computer system.
• Communicate with warehouse workers and customers.
• Call customers to confirm orders and provide approximate shipment and arrival times.
• Assist with the coordination and tracking of customer orders and making sure orders are scheduled to ship on time.
• Provide proof of deliveries to the customers.
• Support sales team with quotes and basic customer inquiries.
• Placement and tracking of purchase orders with vendors.
• Monitor inventory levels of components against open orders and determining re-order amounts and timing.
• Assist in maintaining accurate cost data on components and package.
• Will be required to perform all other duties as requested, directed, or assigned.

Requirements

Qualifications:

• One year of experience within an office environment, required.
• Experience working with Microsoft Office Products.

Benefits

At The Bay Family of Companies, we believe in taking care of our employees. We offer a comprehensive and competitive benefits package designed to support the health and well-being of our employees & their families.

• Health benefits to include medical, dental and vision insurance. A wellness program with incentives.
• Financial security with a 401(k) with a generous company match, a Health Savings Account option, and life & disability insurance for unexpected events.
• Work-Life balance supported by a generous amount of paid time off and holidays to recharge.
• Additional perks include employee discounts, company events and recognition programs.

Salary Description

Hourly wage of $25.00.