Benoist Brothers -Inside Sales Associate

Benoist Brothers Supply; Fenton (MO); On-site; USD 32,000 - 52,000; Full time

Job summary

Benoist Brothers Supply is seeking an Inside Sales Associate to support in-store customer service and sales for HVAC equipment, parts, and supplies in Missouri. You will handle sales transactions, process telephone orders, and participate in ongoing product training to build detailed knowledge of HVAC offerings.

You will work to maintain clean store and inventory areas, while treating customers and teammates with fairness and respect, upholding ethical business practices daily.

Qualifications

• 1-3+ years of work experience in HVAC - field experience desired.
• Basic computer skills (MS Office)
• Ability to listen effectively
• Ability to clearly communicate verbally and via email
• Strong organizational and motivational skills

Responsibilities

• Provide best-in-class customer service to our contractors
• Process sales and other transactions in store
• Receive and fill telephone orders
• Attend regular training to maintain and develop detailed product knowledge
• Maintain clean work and inventory storage areas
• Treat customers and fellow team members fairly, honestly and with respect
• Prove our commitment to superior customer service and ethical business practices everyday

Skills

Customer service

Active listening

Verbal & email communication

Organizational skills

Motivational skills

Tools

MS Office

Job description

The Inside Sales Associate performs a variety of in store customer service, sales, and stocking duties related to the sale and delivery of HVAC Equipment, parts, and supplies.

Responsibilities include, but are not limited to:

Provide best-in-class customer service to our contractors

Process sales and other transactions in store

Receive and fill telephone orders

Attend regular training to maintain and develop detailed product knowledge

Maintain clean work and inventory storage areas

Treat customers and fellow team members fairly, honestly and with respect

Prove our commitment to superior customer service and ethical business practices everyday

Qualifications:

1-3+ years of work experience in HVAC - field experience desired

Basic computer skills (MS Office)

Ability to listen effectively

Ability to clearly communicate verbally and via email

Strong organizational and motivational skills