Inside Sales Associate

Heritage Distribution; Chicago (IL); On-site; USD 57,308,160 - 68,769,792; Full time

Job summary

Heritage Distribution in Chicago, IL is seeking an Inside Sales Associate to support in-store customer service, process sales, and handle telephone orders for HVAC equipment, parts and supplies.

The role emphasizes strong product knowledge, effective communication, and reliable teamwork to maintain high standards of service.

Qualifications

• 1-3+ years of HVAC work experience (field experience preferred).
• Basic computer skills (MS Office).
• Ability to listen effectively.
• Ability to clearly communicate verbally and via email.
• Strong organizational and motivational skills.

Responsibilities

• Provide best-in-class customer service to our contractors.
• Process sales and other transactions in store.
• Receive and fill telephone orders.
• Attend regular training to maintain and develop detailed product knowledge.
• Maintain clean work and inventory storage areas.
• Treat customers and fellow team members with fairness and respect.
• Demonstrate commitment to superior customer service and ethical business practices every day.

Skills

HVAC experience

Active listening

Verbal & Email communication

Organizational skills

Motivational skills

Tools

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Regular Inside Sales Chicago, IL, US

Salary Range: $20.00 To $24.00 Hourly

The Inside Sales Associate performs a variety of in store customer service, sales, and stocking duties related to the sale and delivery of HVAC Equipment, parts, and supplies.

Responsibilities include, but are not limited to:

• Provide best-in-class customer service to our contractors
• Process sales and other transactions in store
• Receive and fill telephone orders
• Attend regular training to maintain and develop detailed product knowledge
• Maintain clean work and inventory storage areas
• Treat customers and fellow team members fairly, honestly and with respect
• Prove our commitment to superior customer service and ethical business practices everyday

Qualifications:

• 1-3+ years of work experience in HVAC - field experience desired
• Basic computer skills (MS Office)
• Ability to listen effectively
• Ability to clearly communicate verbally and via email
• Strong organizational and motivational skills