Inside Sales Assistant

DTG (Digital Technology Group Inc); Tampa (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Base salary with commission

Structured sales training

Promotional path to Account Manager

Career growth

Job summary

DTG (Digital Technology Group Inc) in Tampa, FL is seeking an Inside Sales Assistant to fuel our growing sales team. You will qualify leads, support Account Managers, and lay the foundation for a serious sales career.

In the first year you’ll learn the products, build relationships with customers, and bridge incoming interest to the sales team, with potential to advance to Account Manager within 6–12 months for top performers.

Qualifications

• Clear, confident verbal and written communication skills.
• Strong organizational and time management skills with a sense of urgency.
• Proficiency in Microsoft Office and comfortable with basic computer and phone systems.
• Team-oriented mindset with a genuine desire to help customers and colleagues.
• Coachable, self-motivated, and eager to learn.

Responsibilities

• Handle inbound and outbound customer calls, qualifying leads and connecting them with the right team members.
• Respond to customer inquiries via phone, email, and live chat in a timely, professional manner.
• Process orders, maintain account records, and resolve basic customer issues.
• Collaborate with Account Managers on targeted sales strategies and account activity.
• Communicate and coordinate leads and opportunities with the appropriate team members.
• Stay current on all products, promotions, and industry trends through ongoing training.
• Support the broader team's customer retention and satisfaction goals.

Skills

Communication skills

Organizational skills

MS Office

Team player

Coachable

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Schedule:

Full-time, Monday–Friday, 8:30 a.m.–5:30 p.m.

About This Opportunity

Our sales team is growing, and we need someone to help fuel it. As an Inside Sales Assistant at DTG, you'll be on the front lines qualifying for leads, supporting our Account Managers, and building the foundation for a serious sales career.

About Digital Technology Group Inc.

Digital Technology Group Inc. (DTG) is a privately owned company headquartered in Tampa, FL, with a national presence in the digital printing industry. Founded in 1998, we represent world-class brands including Epson, HP, and Canon. With over 25 years of expertise, a state-of-the-art demo and training center, and a team that genuinely cares about customers, DTG is an industry leader that continues to grow.

About the Role

In your first year, you'll develop a deep understanding of DTG's products, build real relationships with customers, and become the connective tissue between incoming interest and our sales team. You'll learn how to run a professional sales process from top to bottom with the structure, coaching, and support to grow into a full Account Manager role within 6–12 months for the right performer.

What You'll Do

• Handle inbound and outbound customer calls, qualifying leads and connecting them with the right team members
• Respond to customer inquiries via phone, email, and live chat in a timely, professional manner
• Process orders, maintain account records, and resolve basic customer issues
• Collaborate with Account Managers on targeted sales strategies and account activity
• Communicate and coordinate leads and opportunities with the appropriate team members
• Stay current on all products, promotions, and industry trends through ongoing training
• Support the broader team's customer retention and satisfaction goals

What We're Looking For

Required

• Clear, confident verbal and written communication skills
• Strong organizational and time management skills with a sense of urgency
• Proficiency in Microsoft Office and comfortable with basic computer and phone systems
• Team-oriented mindset with a genuine desire to help customers and colleagues
• Coachable, self-motivated, and eager to learn

Preferred (Nice to Have)

• 1+ year of customer service, inside sales, or B2B experience
• Associate or bachelor’s degree, or comparable work experience
• Familiarity with CRM software (e.g., Salesforce)
• Bilingual (English/Spanish) is a plus

Benefits & Schedule

• Base salary of $38,000 per year, plus commission and bonus opportunities
• Clear career path into Account Management (6–12 months for top performers)
• Structured 12-week Foundational Sales Training program with ongoing mentorship
• Comprehensive benefits package: medical, dental, and vision coverage
• Paid Time Off (with PTO rollover program)
• Professional development and growth opportunities
• Promotion-from-within culture
• Stable, financially secure, and growing company
• Friendly, professional, no-drama work environment

Digital Technology Group Inc. is an equal opportunity employer committed to diversity and inclusion in the workplace. We thank all applicants for their interest; only those selected for an interview will be contacted.