Account Manager

DTG (Digital Technology Group Inc); Tampa (FL); On-site; USD 40,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

PTO with rollover

Professional development

Promotion from within

Growth opportunities

Job summary

Digital Technology Group Inc. in Tampa, FL is hiring an Account Manager to nurture and grow a book of existing accounts. You will understand client workflows, challenges, and goals, and add value while exceeding sales targets through relationship-based, consultative selling.

You’ll represent a stable, growth-oriented company with a strong commitment to customer success, professional development, and advancement into an Account Executive role for top performers.

Qualifications

• Proven track record in sales or account management.
• Strong verbal and written communication skills.
• Customer-first mindset with ability to manage multiple accounts.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Manage and grow a portfolio of existing accounts through regular, proactive outreach and personalized service.
• Identify up-sell and cross-sell opportunities and present solutions tailored to each client's business goals.
• Process orders with accuracy and follow through to ensure every customer's expectations are met or exceeded.
• Address client concerns quickly and effectively, collaborating with internal teams as needed.
• Conduct consultative sales conversations that demonstrate a deep understanding of customer needs.
• Stay current on DTG's full product line, competitor activity, and industry trends.
• Maintain accurate and up-to-date records for all accounts in CRM.

Skills

Sales

Account management

Communications

Multitasking

MS Office

Education

Bachelor's degree in business, marketing, or related field

Tools

Salesforce

Job description

Schedule: Full-time, Monday–Friday, 8:30 a.m.–5:30 p.m. (some optional industry travel)

About This Opportunity

Our existing customers are among DTG's most valuable assets and the Account Manager who serves them shapes their entire experience with us. We're looking for a relationship-driven seller who builds genuine trust, spots growth opportunities, and consistently delivers for their clients.

About Digital Technology Group Inc.

Digital Technology Group Inc. (DTG) is a privately owned company headquartered in Tampa, FL, with a national presence in the digital printing industry. Founded in 1998, we represent world-class brands including Epson, HP, and Canon. With over 25 years of expertise, a state-of-the-art demo and training center, and a team that genuinely cares about customers, DTG is an industry leader that continues to grow.

About the Role

A year from now, you'll have a strong book of business and a reputation for doing right by your clients. You'll know your accounts inside and out; their workflows, their challenges, their goals and you'll have consistently found ways to add value, deepen relationships, and exceed your sales targets. This role is equal parts relationship management and consultative selling: you're not just maintaining accounts, you're growing them.

What You'll Do

• Manage and grow a portfolio of existing accounts through regular, proactive outreach and personalized service
• Identify up-sell and cross-sell opportunities and present solutions tailored to each client's business goals
• Process orders with accuracy and follow through to ensure every customer's expectations are met or exceeded
• Address client concerns quickly and effectively, collaborating with internal teams as needed
• Conduct consultative sales conversations that demonstrate a deep understanding of customer needs
• Stay current on DTG's full product line, competitor activity, and industry trends
• Maintain accurate and up-to-date records for all accounts in CRM

What We're Looking For

Required

• Proven track record in sales, account management, or a similar customer-facing role
• Strong verbal and written communication skills including the ability to explain technical products clearly
• Customer-first mindset with a genuine passion for building long-term relationships
• Ability to manage multiple accounts and competing priorities with precision
• Proficiency in Microsoft Office Suite

Preferred (Nice to Have)

• Bachelor's degree in business, marketing, or a related field
• Experience with CRM software (e.g., Salesforce)
• Familiarity with digital printing, imaging technology, or related industries
• Bilingual (English/Spanish) is a plus

Benefits & Schedule

• Base salary of $40,000 per year
• Commission: 7–14% step-rate on gross profit above a $50,000 monthly revenue quota; the more you grow your book, the higher your rate, which applies to all GP over quota
• OTE $45,000–$90,000+: Steady book performers typically earn $45K–$58K; aggressive growers reach $76K+
• Comprehensive benefits package: medical, dental, and vision coverage
• Paid Time Off (with PTO rollover program)
• Professional development and growth opportunities
• Promotion-from-within culture
• Stable, financially secure, and growing company
• Friendly, professional, no-drama work environment
• Structured advancement path to Account Executive for consistent high performers

Digital Technology Group Inc. is an equal opportunity employer committed to diversity and inclusion in the workplace. We thank all applicants for their interest; only those selected for an interview will be contacted.