Inside Sales & Appointment Specialist

Andersencorp; Lexington (KY); On-site; USD 41,600 - 56,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

12 Paid Holidays

Career development

Job summary

Renewal by Andersen in Lexington, KY seeks an Inside Sales professional to schedule in-home design consultations. You will handle inbound and outbound calls, follow scripts, and maintain precise customer records to support consultants and ensure high-quality service.

The role emphasizes a proactive, energetic, and self-motivated approach with strong communication skills and attention to detail for successful customer experiences.

Qualifications

• 1–2 years of call center or customer service experience preferred.
• Strong active listening and communication skills.
• Detail-oriented with solid organizational abilities.
• Positive attitude with self-motivation and problem-solving能力.

Responsibilities

• Make inbound and outbound calls and text leads and customers to schedule in-home design consultations.
• Follow scripts and processes to set qualified appointments.
• Maintain accurate customer records and appointment details in internal databases.
• Support Design Consultants by ensuring appointment information is complete and documented.
• Deliver exceptional customer service aligned with Renewal by Andersen’s Signature Service Program.
• Represent the company professionally in every customer interaction.

Skills

Call center experience

Active listening

Communication skills

Self-motivation

Organizational skills

MS Office

Tools

Microsoft Office

Job description

Renewal by Andersen in Lexington, KY seeks an Inside Sales professional to schedule in-home design consultations. You will handle inbound and outbound calls, follow scripts, and maintain precise customer records to support consultants and ensure high-quality service.

The role emphasizes a proactive, energetic, and self-motivated approach with strong communication skills and attention to detail for successful customer experiences.