Inside Sales Account Specialist

Reliance, Inc.; Colorado Springs (CO); On-site; USD 72,000 - 90,000; Full time

Job summary

Reliance, Inc. in Colorado Springs is seeking an Inside Sales professional to maintain and grow customer accounts through face-to-face and remote outreach, focusing on lead development and service excellence.

You will serve as the primary contact for customers, negotiate pricing within guidelines, prepare quotations, and analyze market trends to identify opportunities for revenue growth.

Qualifications

• Minimum of 2 years of relevant experience or an equivalent combination of education and experience.
• High School diploma/GED required; Bachelor’s degree preferred.
• Previous experience in sales, customer service, or related field preferred.
• Knowledge of sales principles, customer service, and metals industry.

Responsibilities

• Maintain and grow customer accounts via face-to-face and virtual communication.
• Serve as the primary contact for customers and address issues with assigned customer base.
• Manage assigned accounts and build relationships to grow business opportunities.
• Identify long- and short-term customer needs and provide mutually beneficial solutions.
• Generate new business and drive repeat business by ensuring customer satisfaction.
• Assist with inventory management and provide product knowledge to customers.
• Develop/enter quotations and negotiate pricing within guidelines.
• Follow up on quotes and coordinate with operations to fulfill terms.
• Monitor customer satisfaction and communicate feedback for continuous improvement.

Skills

Sales experience

Customer service

Communication skills

Microsoft applications

Metals industry knowledge

Multitasking

Education

High School diploma/GED

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Reliance, Inc. in Colorado Springs is seeking an Inside Sales professional to maintain and grow customer accounts through face-to-face and remote outreach, focusing on lead development and service excellence.

You will serve as the primary contact for customers, negotiate pricing within guidelines, prepare quotations, and analyze market trends to identify opportunities for revenue growth.