Inside Sales Account Executive/Lab

VSP Optics Group; United States; On-site; USD 24,000 - 39,000; Full time

Job summary

VSP Optics Group is seeking a sales/account management professional to grow incremental sales for the Optical Lab by developing relationships with network doctors and handling pricing/product inquiries. You will generate sales within a defined territory and monitor accounts to ensure requirements are met.

The role emphasizes strong customer service, ophthalmic lens knowledge, and proficiency with PC applications, with remote/hybrid engagement expectations where applicable.

Qualifications

• One to two years sales or account management experience or equivalent.
• Two years experience in a business setting, demonstrating proven quality customer service skills.
• Knowledge of Ophthalmic lens and the Optical Industry.
• Strong organizational skills.
• Excellent interpersonal and rapport building skills.
• Familiarity with PC applications.
• For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

Responsibilities

• Establish and build solid business relationships with network doctors
• Initiate communication with and respond to inquiries from practices regarding pricing, product information, and policies of the lab
• Generate sales volume from practices within a specified geographical territory
• As assigned, monitor specified types of accounts to ensure requirements are being met
• With assistance, monitor accounts to identify potential issues
• Gather and analyze data to offer alternative solutions within established processes to resolve identified problems while continuing to meet customer expectations
• Maintain current working knowledge of lab systems, products, sales strategies and marketing opportunities
• Identify opportunities and recommend changes for improvements
• Utilize sales automation and order entry systems to make inquiries, maintain records and prepare reports
• Escalate issues to the appropriate level when necessary

Skills

Sales experience

Account management

Customer service

Ophthalmic lenses

Optical industry knowledge

Organizational skills

Interpersonal skills

PC skills

Job description

With moderate supervision, work with new and existing network doctors to generate incremental sales for the Optical Lab. Manage relationships with and satisfy expectations of all network doctors.

• Establish and build solid business relationships with network doctors
• Initiate communication with and respond to inquiries from practices regarding pricing, product information, and policies of the lab
• Generate sales volume from practices within a specified geographical territory
• As assigned, monitor specified types of accounts to ensure requirements are being met
• With assistance, monitor accounts to identify potential issues
• Gather and analyze data to offer alternative solutions within established processes to resolve identified problems while continuing to meet customer expectations
• Maintain current working knowledge of lab systems, products, sales strategies and marketing opportunities
• Identify opportunities and recommend changes for improvements
• Utilize sales automation and order entry systems to make inquiries, maintain records and prepare reports
• Escalate issues to the appropriate level when necessary

Job Specifications

Typically Has The Following Skills Or Abilities

• One to two years sales or account management experience or equivalent
• Two years experience in a business setting, demonstrating proven quality customer service skills
• Knowledge of Ophthalmic lens and the Optical Industry
• Strong organizational skills
• Excellent interpersonal and rapport building skills
• Familiarity with PC applications
• For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

Preferred Location

Candidates residing in or near Minnesota are preferred.

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

Salary Ranges: $17.55 - $28.14

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

As a regular part of doing business, VSPVision ("VSP") collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to following Information Security and Privacy Policies.